New China Flavor — Restaurant in Lansing

Always had trouble with this place but they have sushi for a good price. It's on their menu, however they can only make it IF their sushi chef is there which isn't even a set date or time, you just have to be lucky. Half the time they get the orders wrong and they blame one another instead of fixing it. However I've delt with it bc like I said, it's cheaper, they have different menu items, and they actually deliver sushi...

Well on Monday, My coworkers and I ordered $86 worth of food....

First of all, the food took MORE than one hour to get to us. We called three different times and each time they told us "they're almost there, they're almost there".... but they weren't almost there the first or second time we called. THEN the driver (who is also the sushi chef) tells us that he ran out of rice (who runs out of rice at an Asian restaurant???) and couldn't make two of our rolls. Which were the only meals for two of the people that ordered..... but instead, he made some shashimi and shrimp tempura for those people instead... what??... first of all, one of those rolls were mine, I don't like raw food that's why I ordered a cooked roll. What makes you think that substituting something else makes it ok for not bringing me the roll that you made me wait an hour for??? What makes you think that not having what I want, but oh eat this that I made instead makes it better???? What they should of done is called me and told me that they were out and asked if I wanted something else. What am I suppose to to with this raw shashimi that I am not going to like or eat?? And you made me wait an hour. I could've called a different restaurant and have already finished my meal by the time the driver brought our food an hour plus later....and it's not just the drivers fault. I've called before bc they have messed up and the driver always blames the phone people and the phone people always blame the driver/sushi chef bc they write in a language he cannot understand. I don't care who messed up! I want the right food. If this is your business you should hold your self Responsible, NOT blame the driver.

Anyways, we go through our food and they don't even give us the right roll for One person so that person calls and complains again. They tell us that the driver is going to call us (I don't know why at this point he's just delivering the food) driver never calls so we call back again to complain and finally they agree to give us two free meal Items for the two rolls we didn't get. So we order fried rice items, one with no veggies and the other with no egg.

Guess what happens?... sure enough both meals have egg and veggies. I could at least pick out mine but my co worker couldn't eat hers because she is allergic.... on top of that, the driver (which was a drifferent one now) stood at the door DEMANDING a tip! A tip for the messed up orders that were also messed up.

I can def say I will Never order from here again. It's too bad too bc they actually had some decent sushi for a...

Our new favorite for Asian cuisine for sure!!! We have tried MANY Chinese restaurants in the Lansing area and this one by far tops them all! When you first walk in it may not look like anything special, however we were pleasantly welcomed with a warm smile from a very friendly woman. She carefully explained the combos to us and the different options you could get. They had more options for sides than most similar restaurants AND included a beverage in the very reasonable price. We asked if it was possible to get our food extra spicy and they happily honored our request, and wanted to make sure they got it just right. The food arrived very quickly and everything tasted extremely fresh and had a great flavor. They didn't skimp on the veggies in mine like some other restaurants do. They went out of their way to make sure we had everything wanted wanted and make sure we were happy with our food. Even the quality of the take out cup surprised me! We will DEFINITELY be returning and ABSOLUTELY recommend everyone try...

I've only had food after I've been drinking next door at The Avenue, food has been really good after a night of drinking I can't give a review on a normal day when my judgment hasn't been cloudy but right now it smacks :), but I'm here again, first time I order in person, I've only ordered online and then picked up, lady was upset today because we were ordering wrong apparently, the menu doesn't give indication of how many items are included with order she seemed bothered that we weren't clear when we didn't know in the first place(I've attached pictures of the menu that I'm talking about) the menu says each next to price so how are we supposed to know that each means 3 items insteadof 1 item. I didn't like how this lady was talking to us, she could have simply told us the order is 3 items instead of making me feel dumb, she provided a stank face more than anything. In person order wait...