I have gone to the Bubba’s location located in Albuquerque multiple times. Me, my girlfriend and her family decided to make a day trip coming down to Anthony, Texas for Wet n’ Wild. We finish up and decide to get a quick bite to eat before we hit the road. We all unanimously decide Bubba’s, a family favorite. “What could possibly go wrong?”, I naively thought. The waiter, who was also the manager was our server. Amazing guy, excellent service. Forgot his name, but he’s not important to this story. We all snacked on the way here, so most of us decide to eat light and split the food between two. We choose wings, a ribeye steak (not the Bubba’s edition, which is roasted with coffee or something of that like thanks to our server!), chicken tenders, and some other food items. Me and my girlfriend decided to share our steak and sides. We were all a tad bit hungrier than we thought we were and devoured the majority of our food. The channel chosen to play music was amazing. I vividly remember singing Usher and Weezer, joking about Usher’s new music, not knowing what was to soon come along. We finish our food, and decide to hit the road. At some point, I feel a little urkel in my stomach. Something doesn’t feel right. I let out a little fart that turns into more clapping of my buttocks. “We’re just a bit outside of Cruces, I’m sure I can make it a bit further before having to make a pit stop!” I was correct, but at the expense of my stomach. I get told we’re going to stop in 30 minutes, essentially another half hour or more after we’ve already left our savior Bubba’s. I end up having to close my eyes and rest to settle my stomach. How lucky I was to think of this small tactic. We eventually pull into a Fast Stop right off the crisp of Williamsburg. I wake to the feeling of us stopping and turning. Unknown to me at first, my stomach is also awake. We are unsure where to park, but luckily we find a spot and I dart out of the vehicle being driven. Sprinting to the entrance, I enter to find myself looking at another door to get into the building. I run in, looking around frantically for a bathroom. “REST ROOMS” I see in the corner of my eye, directly across the building diagonally. I apologize to the cashiers as I sprint for the bathroom. The bathroom is empty, except for the smaller stall’s toilet is filled with someone’s waste already. I go for the handicapped stall, and to my avail, it’s free. I let down my blue sweats I decided to wear to have one of the worst experiences I’ve ever had. Two minutes of pure torture let out on this poor, poor bathroom off I-25. After what feels like an eternity and two courtesy flushes, I let myself out of the bathroom. Turns out other passengers in my vehicle heard the commotion going on when they walked into the same bathroom. Turns out other’s in my party had similar experiences. My girlfriend almost mirrored me in what occurred to her, although it took longer to kick in for her stomach, having an excruciating 25 minutes of waiting to pull off. Her father’s stomach was also not happy. The same passenger that heard everything let out nasty farts that required the car to be evacuated. Three different menu items that killed four people out of seven.
I am now on the road to recovery back to Albuquerque. I had a great experience here, but my stomach was not excited. Would recommend the Bubba...
Read moreFirst time at the restaurant; went on a Thursday evening and the place was absolutely slammed. I used the “12” free pizza” offer when i joined their “fan club”; server (Michaela) and management tried to do their best on service and helping me with the coupon. I ordered the pizza over the phone but I found upon arrival, I needed to buy an another entrée; to take advantage of the coupon, so instead of takeout I ended up waiting for the extra entrée, was seated in a booth and I chose lasagna. This was an oversight on my part and I did not notice the extra purchase needed for the coupon.
I ordered the 12” pizza with Italian sausage and extra tomato sauce. It was served dried out, just not enough toppings and over cooked (very crunchy). Some slices had hardly any toppings; on them, just like a plain cheese pizza. Oddly, some of the slices, had 1/3 to almost 1/2 from the outer edge with just plain crust and very little covering of all toppings.
The lasagna, showed up in a oval heating dish hot with a slice of toasted garlic bread; the included sliced meat or meat balls were definitely burnt, on one side. So I have a feeling that this meat was burnt before the layers were built (?); the sauce and flavor of the overall dish, was just not very tasty, kinda dry, overcooked, burnt.
Talking to various servers, front door greeters and the two managesr; it seems this place is known for their burgers and other bar type food.
Based upon my experience, I would say the Italian menu items are just subpar quality and it would be better to order items, that they are well known for.
The manager indicated they were busy and rushing everything out and so they may have had an “off night”. Based upon both the pizza and lasagna; the food prep is lacking. The corporate menu for Italian food is not good, they are just incapable of making it or the recipes used, are a fail At this Las Cruces location, the cooks need to pay attention to the food they’re serving and not overcook,...
Read moreI have had the worst experiences at this place! I sent a message to management in an attempt to resolve the issues I had with them (Through their website) and I never received a response. I really like their pizza but 4 of my last 5 orders were incorrect. It’s not brain science! It’s pizza. If you can’t accommodate special requests then don’t offer them. Seriously. I ordered my last pizza from them last weekend. I drove over there to order since they are always messing up my order and they still got it wrong. Twice in one evening! I ordered a large pizza with easy sauce and no sauce on the edges and instead the edges had puddles of sauce. It was late and I didn’t want to wait another 25 minutes for them to make me another pizza. I got home and bit into a slice only to find out that the topping was ham, not salami like I ordered. I was already dressed for bed but I called and the manager insisted that I had to come back in to get the correct pizza. I was tired, it was nearly 11pm now but I reluctantly got dressed and went in. I waited another 25+ minutes and upon looking at the finished product it looked good. No saucy edges this time and salami instead of ham. I got home and by now it was 11:30pm so I put the pizza in the fridge and went to bed. The next day, I heated up a slice in the air fryer. When I bit into it I got a mouthful of sauce! Noooo!!! It was as if I ordered a pizza asking for Extra sauce! Gross. So by now I was angry. I went on their website and used their comments form and sent them a message explaining what had happened. I never heard back from them. Bad customer service or no customer service actually. I will never go back. The pizza was not edible and ended up in the trash. I really hate throwing away my hard earned money....
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