Burlington — Local services in Las Cruces

As soon as I walked in I got a dirty look from an employee. The whole time I was shopping I had different employees who very much seemed to be following me around to see if I was shop lifting. It's bad enough there are signs on EVERY aisle stating that they prosecute shop lifters, security tags on EVERY piece of merchandise, cameras EVERYWHERE and T.V.'s letting you know you are being watched but then to have employees following me all around the store was just TOO much. AND not one employee asked if I needed any help, they were strictly watching me to see if I was stealing. They even had a cop come in and confront another shopper so I know I'm not just being paranoid. What's the crazy part is that I didn't see a single item over $50! So I don't know why they are on guard so diligently. I felt SOo disrespected that Is not but a single things and left and as I did the cashier kind of followed me as I walked out the door. I'm guessing to see if I beeped as I walked thru the security pillars. This store is out of control! If I go back, a big"if", I will be looking to start a lawsuit for discrimination. I am so disgusted by Burlingtons entire staff. They have obviously forgot that if you don't have customers you...

Today 10/8 If there were zero stars I would give this store one for the poorest customer service. Called the Las cruces store today 7 times. The first 5 the person picked up and immediately disconnected. I called again and was on hold for more than 12 minutes to speak with a manager concerning a major purchase—— I finally hung up and called back. This time a female stated that she was a manager but refused to provide her name after i asked her and I stated I had called 6 times with being on hold for a manger for over 12 minutes. She was absolutely the rudest person I have encountered. She tried to say there was a system issue but the hold button worked just fine for the 6th call. 😂 You may not feel the loss of my business but I will never spend another cent. It is a shame that a brand new store has hired employees/management that immediately argue with you and get angry when you call out the store for poor customer service. Customers are the only reason...

About half an hour ago, my son, his family, and I were shopping at that store. The cashier who checked us out was very upset because we had three carts. We even heard her complaining to another employee, asking why this always had to happen to her. When my son gave her a pair of sneakers he wasn't going to buy, she snatched them away. She continued with a terrible attitude, checking out the checkout process, and not hiding her anger as she took and put away each piece of clothing or accessory. It's sad that there are people who do their jobs with such a negative attitude; that means spending a large part of their lives angry. Why don't they do a job they feel...