Casa Don Juan Buffalo — Restaurant in Las Vegas

Casa Don Juan offers a delightful dining experience with a strong overall rating of 8.4/10. The food quality shines, from delicious freshly made tortillas to an excellent beef enchilada, though the pricy queso is worth a splurge. The service is friendly and impressively fast, scoring a perfect 10/10. While the ambience and cleanliness are good, with a 7/10 and 8/10 respectively, the value for money is reasonable, but be prepared for the higher cost of the queso. What truly excels here is the extensive menu variety and beverage selection, both earning a 9/10. Accessibility is excellent with an 8/10 rating. In summary, Casa Don Juan promises a satisfying dining experience with flavorful dishes, efficient service, and ample menu choices, making it an appealing option for a meal in Las Vegas.

— Food Quality — 9/10 | Chips and dip was delicious, although the queso was expensive, it was phenomenal with the freshly made tortillas and chips. The flank steak was extremely tender and pretty good. The beef enchilada was excellent and certainly fits the rating. The beans and rice were definitely worth the visit. The food definitely fits the rating and was worth the money.

— Service — 8/10 | The staff were really nice and extremely friendly. We went at a time when they weren’t busy, they made conversation and were very helpful.

— Ambience — 7/10 | The decor was really well designed, the restaurant was fairly peaceful and it was quite straightforward.

— Cleanliness — 8/10 | Most of the tables were clean, the floor was extremely clean and it was overall really nicely organized and laid out.

— Value for Money — 7/10 | The price was average and matches most good Las Vegas restaurants. The food was definitely worth the money; although the queso was expensive, we took some home with us anyway. The tortillas were definitely worth the drive.

— Menu Variety — 9/10 | The menu was definitely plentiful and had many different options. Many different entrees, breakfasts, and appetizers. They served dessert and everything that anyone would want.

— Beverage Selection — 9/10 | The beverage menu had many options and served alcohol and liquor. They have Pepsi products, and a large selection of soda, water, and liquor.

— Wait Time — 10/10 | The wait was pretty much instant, we didn’t have to wait long and it was on the table in less than 10 minutes. The appetizer was out in 5 minutes and the drinks in less than 2. The servers were there all the time for us and it seemed like they read our minds.

— Accessibility — 8/10 | The restaurant was extremely accessible and was easy to find, navigate, and the entrance was right there.

— Overall Experience — 8.4/10 | Casa Don Juan offers a delightful dining experience with a few standout qualities. The food quality, with its delicious dishes and extensive menu variety, stands out with a solid 9/10. The service is friendly, and the wait time is impressive, earning a perfect 10/10 in this category. The ambience and cleanliness both score well at 7/10 and 8/10, respectively, offering a pleasant atmosphere. In terms of value for money, it's reasonable with an overall 7/10 rating, although the queso might be on the pricier side. The restaurant's accessibility is great at 8/10, making it easy to locate. Plus, the beverage selection, featuring a wide variety of options, is another highlight with a score of 9/10. It's definitely a place to consider for a quick and satisfying meal...

VERY DISAPPOINTED with Casa Don Juan! Let me spearhead this. Our son is in the military and is home on leave this week. One of his request was to go to his favorite Mexican restaurant because he says the Mexican food is generic where he is stationed at! Granted, we live in Las Vegas and our son has so many choices, but he wants Casa Don Juan. Our experience was like a firework. It started off beautiful then the service and staff fizzled out. Our server who shall be nameless, was personable, however when he received another table he became overwhelmed and forgot about us. He didn’t check on us once after we received our food. Our drink cups were empty through the whole meal because our server was focused on the other table. Had to wait forever for the to go boxes and check. Then to make our evening from bad to worse.... We are at the register ready to pay and our server specifically tells the cashier VALERIA that our son is military and to give the military discount. Our son pulls out his Military ID to show and Valeria says “go ahead put it away, I heard that you are in the Army!” So, she takes our payment and says “OH, I FORGOT TO GIVE YOU THE MILITARY DISCOUNT!!!!!” Kind of a coincidence after she processed our payment. Then VALERIA says I can run it again and give the military discount but your first payment will still be charged until I have it canceled. At this point I’m frustrated because my card is gonna be charged over $200 for mediocre service, food below expectations, and an incompetent cashier. My heart is heavy because all we wanted was a meal with the whole family. Our Army son won’t be home for the holidays and most likely we will not see him until next year! Casa Don Juan you ruined our evening and I’m sure I’ll never here from any manager about this service. Next time, we will find a Mexican restaurant that is more appreciative of their customers and most importantly...

My one star review is based on the meal, experience, and how management handled the issue.

First off, my experience tonight was an absolute disaster on so many levels. First, my order was placed correctly with the waitress but the food was not prepared correctly (missing items) so it had to be sent back to the kitchen to get fixed. When the order came back out a 2nd time, it had to be sent back to the kitchen again due to the temperature of the food being cold. When the order came out of the kitchen a 3rd time, the order came out incorrectly AGAIN.

The one thing that they didn't mess up was making sure to put the food charge on my tab for the food coming out incorrectly / at unsafe food temperatures THREE times. Long story short, I won't be coming back and I have been eating at Casa Don Juan for over 15 years. The service and food quality has gradually deteriorated over the past couple of years.

If you choose to eat here, eat at your own risk. This location consistently struggles with consistency: Here are some examples of their struggles:

1. The portion sizes of rice and beans are never the same from visit to visit. You may end up with a quite a bit of rice and beans or you may end up with hardly anything.

2. Food temperature is never consistent. You may get a hot meal or you may get a cold one. Just be prepared to send your food back if it is cold, and be prepared to have it come out wrong when you do.

3. Service is hit and miss. Our waitress was fairly good tonight but the last time we ate here, the service was less than desirable.

Due to my experience tonight (and recent prior visits), I can no longer recommend this location to anyone. Consider other alternatives first before wasting your money...