L&L Hawaiian Barbecue — Restaurant in Las Vegas

So disappointed in this location. A few weeks back I placed an online order for 1 Musubi. It took 25 minutes. For 1 spam musubi. I went into the restaurant early because I didn’t think it would take that long and the guy behind the counter was so rude. He was mad that I was early and made sure I knew that I was bothering him. I left upset and went to my car to cancel the order. The website told me to call the restaurant, I did. Same rude guy answered the phone, after telling him to cancel my order he says “you’re sitting in your car outside and you want to cancel your order? Why?” I told him it didn’t matter where I was and to cancel the order. He argued with me then hung up abruptly. Since I was in my car I got out and went back in and he says “I have customers and you want to cancel so I hang up. I don’t have time for you”

I waited until he was done with customers and watched the whole time as he complained about me to the cook. He tried to tell me he can’t cancel the order so I asked the musubi. When he gave it to me I asked for his name, and he days “why? I don’t have to tell you my name? Why do you need my name? You don’t need it! I don’t have to tell you anything”

It’s sad that a restaurant that is a representation of Hawaii has employees that lack the Aloha Spirit.

Also this place is so run down. Only 1 door works and it has a smell when you walk in. Like mildew and sewer. They haven’t worked on this building since they opened.

This location lost a...

We were jonezin for fast local grinez and it was getting late... usually we back home we don't really go to L & L but we miss home so much it only make sense to hit this place up for fast local food...

This location is a little far away from us but this is the only location that has SPAM fried saimin... yes... SPAM fried saimin.... this hit da spot! N dey wasn't stingy on da SPAM...

We also had to have the chicken katsu... yes an L & L staple... And it was just like home... crunchy and seasoned well and not over cooked and gotta get da extra katsu sauce... n da two scoops rice and da side macaroni salad... (just a thought... would be ono with some kim chee too)

Oh yes... no more this one back home but they have this garlic chicken... this is one of our favorites... it's like a fried breaded chicken then they cook it with this fried garlic. Yup... this is a must try... if you don't like chicken you can get fish instead... both...

We came here cause my uncle visiting from Hawaii was craving local saimin… he said tasted the same kine like Hawaii— which is a compliment haha. The BBQ mix plates.. tasted the same too like Hawaii haha. The chicken and Terri beef was on the dry side but still satisfied our taste buds. The kalbi was Ono and I loved the Mac salad.

What I don’t care for is the customer service which wasn’t bad.. but it’s not so much aloha spirit. I can understand if they were having a bad day or just tired.. but I would have appreciated a smile. But after been living here for 3 months.. I noticed a lot of locals adapt to the LV spirit of being lukewarm or not very welcoming. Though of course we will return cause we will always crave local food!

By the way.. I loved the cute diner look and the comfy...