Pizza Hut — Restaurant in Las Vegas

We are from out of town, hungry and tired. We looked online to find a place that was open to get food. Online stated that this Pizza Hut was open until 11:00. We pulled in to place a to go order at 10:11. As my husband started walking towards the doors another customer was walking out with their food. When the employees inside noticed him they quickly ran to lock the doors before he got to them. They did not have enough courtesy to tell him sorry we are closing. So my husband tapped on the door and asked are you closed and they replied in a not very nice tone yes. The door also stated 11:00 as the closing time. We kindly drove down the street to a Dominos we had seen on our way to Pizza Hut and the gentleman there kindly came out and informed us that their walk in was closed but that Their delivery was still open. Customer service and common decency is not what...

I come from the retail and restaurant industries so I know how difficult the job is and under appreciated staff is. That’s why I ensure to always tip and be polite and friendly. My family ordered $50 worth of food and asked for a knock with contactless delivery. Well, our order was expected around 7:10 and finally around 7:30, I got a little concerned. I look outside and there is our food sitting in the 20 degree weather. Had to fire up the oven and heat up everything. This was the last straw. Last time we ordered, the delivery driver had the nerve to leave our food waiting on top of the TRASH BARREL the city picks up weekly to dispose of. Would you want your expensive food waiting for you on your trash can outside? Poor Charlene, I know the workforce is at an all time low. But Pizza Hut in Las Vegas NM has been added to the “do not eat this food...

Prompt delivery, correct order, hot and tasty food. It was a very busy Saturday night with Halloween events and a busy sports day with visiting teams. We we were very impressed with our delivery driver, Jericho, who drove respectfully on our street, (did not speed!) Yet did not dawdle for a moment completing our delivery. He observed Covid-safe delivery protocols, handled our food with care, inquired about our needs, was polite and courteous despite the busy dinner rush time, and was back on his way down the street in a flash. We hope that Pizza Hut appreciates the great customer service that Jericho provides beyond the doors of its restaurant! (PS- we'd never met this guy before, this is not a friend or family member...