Cricket Wireless Authorized Retailer — Local services in Las Vegas

While helping my 84 year old neighbor with his cell phone bill, the store on 7th Street in Las vegas has been closed now for a few days. My neighbor relies on his cellphone because of his age, as it's the only way anyone can contact him, and his service was cut off on friday while the store was closed. My neighbor doesn't have any debit or credit cards to pay online, so he relies on paying cash he relues on the store being open so he doesn't lose his service. The store doesn't even have a sign to relay an alternative to the store or why they've been closed. Whoever owns this location needs training on better customer service, and this is...

Store hours on the door says 10am to 7pm, Monday to Friday. Today is Tuesday at 12:05pm. No sign that they close for lunch, that they will "be back in 5 mins" or anything like that. There are two customers at the desk being served and the entrance is locked. I knock on the glass door and am ignored. If you have to close/lock up for unexpected circumstances, put a sign on the door, especially if you are VISIBLY tending to customers during regular...

For atleast three days now the las vegas store has been closed without even a sign saying the system is down and had lost phone service cause the bill was due during the closure and without a debit card or credit card so i am stuck paying cash. The owner should know the amount of business he has lost out on these...