Subway — Restaurant in Laurel

The food and atmosphere here are great, and it’s suuuper clean, although i’ve never tried their bathroom. It’s common for me to eat here during my lunch break with some coworkers (I work at a bank nearby) or after doing a little grocery shopping in the mornings. Usually there aren’t any problems, and the staff, especially one little girl with glasses, are very fast and very friendly. But when i get here and I’m met by one particular woman, it ruins my whole lunch break. She always has her name badge tucked behind her apron, but the little letters “MGR” on an orange badge were poking out today. I am ASTONISHED that this woman even has a position here, much less a leadership position with the way she acts and speaks to people. She worked this morning (9/13/23) when I went in, and I sat at a table and, after being spoken to like I was stupid and didn’t belong here, got to watch her interact with other customers, and my god it’s a wonder this place makes any sales when she’s here. I saw her treat an older woman like trash and literally yell at a sweet, timid-looking walmart worker, all because the girl asked a very valid question about whether or not she could use her employee discount there. I was gossiping to my coworkers about her, and we all came to the conclusion that we won’t be stopping by here anymore because the possibility of running into this manager and having these embarrassing, frustrating, and anxiety-inducing interactions isn’t something we want to deal with when we’re hashing out $10 for a sandwich. We’re gonna try firehouse subs across the street tomorrow. hopefully it’ll have nicer...

Went for lunch, needless to say the staff seemed very confused and unorganized. My order for a Meatball Marina could not be completed because there were insufficient meat balls available to make the sandwich so I was asked if I just wanted bread and cheese or what I would like on my sandwich. I told them my order After I had already been rung up by one employee then was told I am being charged again, and then oh no we have to void it and re ring it, and then finally one employee told the other I had already paid for my food. It took around 20 minutes to receive my sandwich. 101% positive I will never be back to...

I tried to order a footlong sandwich from this subway store because I was under the assumption that Subway was willing to make sandwiches the way people wanted their sandwich made.

When I tried to tell the person making sandwiches how I wanted my sandwich made, she refused to serve me.

I don’t know why the prejudice person is allowed to have a job of making sandwiches for people if she is unwilling to make sandwiches for people.

This is the first time I have ever been refused service in a sandwich shop in the past 40 years.

The person in the photo is the one that refused to make a...