McDonald's — Restaurant in Lawrence Township

I rolled up to the Mcdonalds drive thru feeling exceptionally well, all evening at work I had thought about my cheat meal with much excitement and anticipation. It was approximately two am EST, I had finished work an hour early only adding to my good vibes. As I rolled to a stop at the brightly lit, welcoming menu, it didn't take me long to form a consensus of what to eat. With decisions made I awaited the drive thru attendant to acknowledge me. After a few minutes pass a female voice bites over the intercom "Can I take your order?". I reply, "um, yes I would like 2 sausage egg Mcmuffins and 2 hashbrowns please." She snaps back quickly "We don't serve hash browns til breakfast, at 4am." I completely understand her distaste for my ignorance, clearly everyone should know that hashbrowns are not a 24 hour breakfast item at this Mcdonalds. At any rate, I make a slight change to my order "Oh, okay... I'll just have an extra sausage Mcmuffin then please." Immediately after I alter my order, it's clear to me that I have deeply wronged and offended this woman... "So YOU Want !!3!! Sausage Egg Mcmuffins Then?!?!", her tone and anger rising towards the end of her query. I simply say "Yes" in response, afraid that using too many words may cause her more anger and distress. Finally she says, "Pull up to the first window and I will be over when I can!" And I oblige. After about five minutes at the first window, I realize she was quite serious about the 'when she can' portion of her instruction. I continue to wait and watch the poor car in front of me, waiting at the second window, they had been there since I initially pulled into the restaurant parking lot. Finally, she walks, painfully slowly, up to her computer within the window I attempt to patiently wait at. She says "7.35". I hand her my card, there are no more pleasantries remaining. I take my returned card and pull up to the car at the second window. Roughly 5 or so more minutes pass, bringing the wait timer to roughly 12 minutes. Eventually they are handed their food and pull away and I pull up to replace them at window 2 purgatory. The window is left ajar this time, luckily this adds to my entertainment as well as insight. I see a gentleman waiting by the front registers, staring with laser eyes, burning through all of the employees souls. He isn't happy... Eventually the woman waddles over to the computer in place near the ajar window I occupy. For a moment I get my hopes up that my food is ready, but alas, I am wrong. She is speaking on the headset with the next car at the menu. I turn down my Pandora so that I may eavesdrop on what is bound to be a colorful conversation. I can not hear what the man/woman in the car is ordering, but as I tune in to listen, the employee exclaims "Well what's it going to be then?!?!" I'm not sure where this hapless customer went wrong, but clearly they have wronged the employee as well. She walks away from the computer, as she goes "So let me get this straight...." and her voice fades out from my auditory detection with the widening distance between us. I calmly shake my head and wait the rest of the time for my food, bringing the final wait time to 22 minutes. As she finally hands me food, she says "Thanks, have a good night." But her tone and glare definitely mean to say "You are an inconvenience and so are your 3 sausage egg Mcmuffins.".... Well, that is my story of 22 minutes of fast food purgatory. Save yourselves, steer clear, unless of course you are about to die from starvation or something...

Terrible service and the blond kid, about 16-17, MAYBE 18 years old that works handing out the bags is super rude. I ordered five plain cheeseburgers, large fry, a 10 piece nugget with sweet-and-sour and ketchup. How much easier can an order possibly get? I learned to always check my bags before I pull off because somethings always wrong. Most of this food is for my toddlers, nuggets, a couple of the burgers… they will not eat their food if they do not have sweet and sour dip and ketchup…that’s why specifically ordered it in the drive-through. I’ll pay for it, no big deal. I checked my bag and what do you know, no ketchup no sweet-and-sour. So I sit at the window until they open it back up about 2 minutes later….and wonder why I’m still sitting there and the blonde kid with the worst attitude I’ve ever seen in my life, asks “what the problem is?” So I tell him “I ordered sweet and sour and ketchup, and there is none,” so when he goes to the person that is bagging the food and says “you need to put sauce in there because I’m sick of getting yelled at by people.” I literally did not yell at him at all. I actually said it pretty calm, no sarcasm, Just a little reminder so that I can get what I ordered and what literally is supposed to come with my food. The same food I ordered at the speaker. It’s not like I was asking for extra sauce, I ordered the sauce that is supposed to come with my food, and ketchup, and I didn’t even get that. Then when the kid comes back and “hands me” The sauces and the ketchup, he had the worst attitude in the whole world and I wanted to let my toddler call him some names, but his life has to suck that enough if that’s the way he acts over their mistake, and now has to hand me some sauce…. I literally didn’t appreciate him telling people that I yelled at him because, that is literally the biggest lie I’ve ever heard him whole life. I literally said in the nicest way ever “ I ordered sweet-and-sour and ketchup, and there is none in the bag.” That’s literally it. So anyway, I’m making this review because he was rude as hell and I’m also going to email corporate because it really was the biggest lie ever like. I’m some kind of imbecile who can’t handle not getting sauce or sweet-and-sour in my bag. I wasn’t mean to the kid, but he told his employees that I yelled at him which was bogus. He’s lucky I’m tired and I had my kids in the car with me and have been driving for 6+ hours because I definitely would have said something but at this point whatever. So now I’ll email corporate and let them know. I am 31 years old and it seems like kids these days. Have zero respect for anybody and...

To start at the beginning, I ordered lemon with my Sweet Tea, after 10 minutes of standing at the counter, I gave up on getting lemon. While waiting for lemon the cashier and cook both claimed that they didn’t know how to make food that was ordered by drive-thru customers and both exclaimed several times that they hated their jobs and wanted to quit. The cashier stated several times that she was not paid enough for this or that. At one point the cashier walked to the cooler, pulled out a salad dressing packet, left the cooler open, grabbed a chicken nugget out of a bin beside the fryer with her bare hand and disappeared to the back.

The food finally arrived 20 minutes after ordering it, it was all cold, the cook brought it out with his hand covered in mayo that was all over the tray as well. The pies I ordered were out of stock, so I was offered a sundae instead, at this point both the cashier and cook claimed they didn’t know how to make sundaes.

After eating my sundae, cold fries, and cold McDoubles; I opened the Double Quarter Pounder that my wife and I were disgusted to even look at. I should have photographed it before returning it; it was drenched in mayo including a large amount on top of the bun. My wife took it to the counter, the manager told them to make a replacement. It was another 10 minutes before we received the replacement that contained an entire handful of pickles; that one I did photograph before leaving...