El Sabor Catracho — Restaurant in Lawrence

The food is wonderful, good flavor and always fresh!! The only down side is the waiting time, customer service and the place itself. The waiting time is about 30+ mins wait. if you want your food to be ready right away it is best to call and make your order ahead of time. Customer service is average, they need to improve on it. The server tends to forget about you, and they have you waiting for TOO long. Also the employees talk too much and forget about what they are doing, some of the customers leave as a result of that. The place is unbelievably HOT!! There is no AC, it gets really so hot that you start sweating and could possibly get a headache. It becomes very uncomfortable and by the time you get your food it is already too hot for you to stay that you just rather leave. It is also a very small for a big party...

THIS IS A HIDDEN GEM! I am in love with this place and quality of food. I don't waste my time and head straight here when in Indy. I am from the west coast and love Mexican food but the midwest disappoints in that category, but they are blessed with Honduran food. This has changed the game. I bring all my friends here. If you cannot deal with the "slow service" of food being prepared fresh and not packaged/microwaved as you are accustomed to, stay clear from South America in general because that is the NORM. This is not a chain or fast food type of service. You get authentic home made cuisine in the midwest for a decent price. (pics...

Came here to try the chicken someone posted on tiktok, but the service is so slow and inattentive. There was an older couple that I assume are the owners, and they were just sitting by the register, rolling silverware and laughing it off. My wife got wrong food, then I had to get to go containers because pretty much we got order taken and delivered and didn't see our waitress again. Everyone moves at slow speed. Would not recommend but I may give them another try. The ironic thing is that the pace was empty and they had...