KFC — Restaurant in Lawrence

Visited this establishment at 658, W 23rd st on 2/18/19 around 1:30 pm. Easy entry from 23rd st. Parking is plenty on either side. There is drive thru convenience. Restroom needs frequent upkeep. Customer eating area is of sufficient space for fast food. Tables are clean enough, but the floor might need upkeep. There are 2 customers during my time.

At register, an young caucasian man took my order of 2 chicken littles out of 4 varieties which is a promo as advertized on local tv. It cost $3.27 with tax. Had ice water. I rarely have fancy drinks with food. Order was ready in 5 minutes.

As for food, both chicken littles tasted below average. As for food value, 2 chicken littles for $3.27 seems ok, or else would have cost between $5:50-6:00 which would not have been good enough deal with small size each and below average taste. Taking all into account, i barely can...

I ordered a meal for my family. went through the drive thru, got the chicken and tenders feast just to find out they didn’t even give me the tenders from the meal I ordered. I went back into the store to try to get them and the so called manager wouldn’t service me without a receipt. I just came from the drive thru and the guy at the window didn’t give me my receipt and then the lady wanted me to bring in my bucket of chicken from my car so she could “look through it” to see if the tenders were in there or not…. I had just spent $80 and didn’t even leave the parking lot before they denied me the mistake they made and refused to fix. I had literally just pulled around from the drive thru. greedy and poor service. would not recommend this place to anyone. you can get better chicken that’s not soggy from a five minute drive anywhere else...

I will have to say this is the worst trip here in a long time. We ordered 2 of the 4 pc meals. We decided to change it up and get 4 breasts which is an up charge and 4 legs. We got this to go which would include the 8 PCs of chicken 3 individual mashed potatoes and gravy and 1 Individual cole slaw and 4 biscuits. We got the chicken in extra crispy. We got home which is only a 5 min drive. The chicken was soggy not crispy by any means, the chicken coating was very salty. The biscuits were over cooked and had to much butter which made them salty. The potatoes were ok and the cole slaw was good. The box the chicken was in had oil in the bottom of the box. All the employees seemed like they were in a bad mood or something was bothering them. Very disappointed in this trip from the way they used to be then they improved a lot to bouncing...