Poor service & OK food. No reason to go back. And one less reason to go to Lawrence KC.

This used to be my favorite ramen place in the Midwest, not just in KS. I live around 70 miles away from Lawrence & it used to be worth the drive to go to Ramen Bowl. Now, it's not worth the drive; the ramen is slightly above average & the customer service is poor. This last time, which might be the last time I go to Ramen Bowl, the food took around 20 min to be served after ordering & around 20 min for the server to realize that I was done with my food to get my check. The waitress that was helping me was mostly attentive. She was rather busy with her tables; while, majority of the other servers were not. It's strange that the other server did not want to help her. It doesn't look like the servers there don't want to help each other. I don't know why it takes so long to service the food now. Before the Pandemic, it took rnd 10 min to get your food, now it takes rnd 20-30 min to get your food with more than double the staff! This day, it wasn't busy when I got there. Also, there were around 5-6 other servers that walked past me when I finished my ramen bowl (I had all of my used paper napkins, empty glass, & used utensils in the bowl, clearly showing I was done) during the 20 min wait for my bill. Additionally, the food is just slightly above average now.

When Ramen Bowl was on Mass. St. the customer service was good to great with less than half the staff. The ramen was great with freshly made noodles. The freshly made noodles took the ramen over the top. The bone broth soup was amazing. Now, the soup is just OK & the noodles taste like dried noodles from a cheap ramen noodle package. Even a year ago, when they seemed to change over to already made, dry ramen, the soup was so amazing. Not now! Also, the pork belly is now paper thin! A couple to 3 years ago, the pork belly was rnd 1/2" thick! You used to get a whole egg. Now, all you get is half an egg!

Additionally, they have magazine-type of menus that says "free" on them. I got a magazine type of menu to take with me & a server ran out the door after me to get the "free" menu back. I wish the servers were that attentive to me when I was a customer there as much as they cared about their "free" magazine-type menus! I'm probably won't go back. The food is over price. The price went from rnd $20 with tip to rnd $32 with tip in about 3 years. This price is just for a bowl of ramen, not even with a drink! There's much better ramen places in KC area than Ramen Bowl with better customer service & better prices. Don't waste your time & money here.