Huge concert goer, been to many, many venues - this may take the crown for the worst.

First, we had purchased "early entry VIP". Less than 72 hours prior, the early entry details were released - with firm guidance that 6p was the time to arrive/enter - and being late could result in the early entry not happening. After email conversation, noting my concern we may be a bit late due to weather and a 250 Mile drive - I was told very ambiguously that I was either on time or may not be able to partake in early entry activity. After rushing, we were only 15 minutes late (615p) - only to find early entry hadn't even started and we'd have to wait another 45 before it did, which was 7p - the official "doors opening" for general admission.

Outside of the above, the management was absolutely clueless as to how the operations for this show should be flowing and even the manager of the facility had no idea. They were very rude and inconsiderate of the fact we had paid MORE to actually ENTER EARLY!

The establishment was so mismanaged, the security check was extremely unorganized and I witnessed at least several folks who entered without being wanded, as again - operations were clueless. Even a member of the artist's team made a comment on how awful the venue was managed.

Venue itself is pretty small, but I did like the setup of the multiple levels. Sound accoustics wasn't the greatest but it did the job.

My recommendation - drive the extra hour or two to the NEXT closest venue and avoid going to a show here at all costs!