The Third Planet — Local services in Lawrence

Usually great, expensive, I went in after calling ahead and talking directly with the owner, he said come on in, I came 10 minutes ahead of closing, when I showed up they said they could do the same deal they discussed on the phone, then the same owner came up and told them they couldn't and that he was sorry and they could only offer 10% off. I didn't have more money on me, called my so to get some extra, it hit close and they told me now or never, I asked for 2 minutes since I had driven all the way from Topeka and they had already said they could be open a little after so I could grab a puffco, then they told me to get out of their store. I have never been treated so rudely at any establishment, much less is it what I'd expect from a place of this reputation. I will never be going here again, I will tell all of my friends, family and anyone who asks about this experience and if you're reading this, please save yourself time, money and possibly a headache and...

If I could give zero stars I would. My experience was terrible and both of the employees and manager upstairs that deals with the body jewelry are rude passimistic and uncaring about the quality of the customers concerns or products. As you may know from shopping there yourself their gages are not all measured out equally which can happen due to different materials and brands of gauges. But I had someone ask for a zero gage earring which fell straight through my ear. I understand the no return policy but as I try to voice respectfully to them their sizing chart and earrings are not being placed correctly so when selling them to state approx. To the pair specifically I was buying , that did not line up to zero on the chart but she insisted it did and she couldn't do anything. Instead of apologizing that I was sold an incorrect item or helping she raised her voice and had an attitude. I won't...

Baffled by the egregious display of racial profiling I had to witness today by store associate Miguel. Was browsing around the store when a young lady—dark skinned with beautiful black hair—walked in and started to look around as well. From the minute she crossed into the store, Miguel’s eyes were locked on her in a condescending and mistrusting manor. He followed her and her party closely, repeatedly asking them if he could hold their items at the register. It was borderline harassment. I was just passing through, but it’s sickening to know that racial prejudice still exists, especially in a place that promotes unity and peace. There’s no excuse for hounding guests in your store in such a way. No business that chooses to promote this behavior is deserving of any business, in my opinion. I can only hope that Miguel can come to terms with the prejudices he holds and...