ZERO STARS: What just happened here? Visited plenty of times, had plenty of good experiences except with the same male bartender. It's so sad and disappointing he's allowed to continue his employment here with a demeanor that leaves such a terrible image for this place. Let alone in a position of providing service to customers that enjoy coming here. Nothing is worse than a bartender who carries such a hateful, unprofessional, unfriendly, uninviting, disrespectful attitude. One that simply responds to customers with such disgust and annoyed attitude. Can't even manage to maybe smile; maybe be welcoming; approachable; have the tiniest bit of respectful tone? I really liked this place, but this is the third time I've witnessed Brent behave so disrespectfully towards customers. As though he owns the place so he can respond to customers however he wishes and then tell them if they don't like it, there are plenty of other places to be. I always thought, "Yikes. The guy is clearly having a really bad day. Just stay away from him and give him a break. There are plenty of other super friendly bartenders that happily serve people." But now I know better. It happened to me today and I was incredibly confused as to what sparked him up like that. Maybe he does own the joint? Maybe that's why he behaves the way he does because no one can tell him anything any ways. Sadly; Brent, if you're the owner of Night Owl Leander, that's absolutely not the environment anyone ever thought this place would be. I don't think anyone should recommend this place with ownership like that. Friendly, family welcoming and loving our community -- our community doesn't want businesses like this. We thought this was going to be an inviting place. It's tarnished with people like Brent. We really thought the face of Night Owl was so much better than this. Guess not and that's just sad for our...
Read moreBartenders hate kids. We were enjoying ourselves here with a group. We ordered food from the trailer, multiple families, which had kid menu options as well. Collectively we spent a good amount of money here. The bartenders were glaring at us through the windows for a long time. The place was NOT BUSY. There was seating available outside and a handful of people inside. Our kids were playing with a ball off to the side in the corner, they came out and asked them to stop. Nowhere is there signs that say no kids after 8:00 pm. Eventually the bartender came out and asked us to leave. She stated that the owners were watching the cameras and wanted us to leave because we had kids and we were there after 8:00. We did not appreciate the glares through the windows and constant judgmental looks from them. IF YOU HAVE KIDS, DONT GO HERE. THEY ARE NOT WELCOME. Really sucks to spend a good amount of money somewhere with little appreciation and respect. If kids aren’t allowed, or there is some “policy”, then post it. We feel as though it was a fake way to ask us to leave. Honestly, kids were being kids, but they sweetens doing any damage to anything and they were off to the side in the corner away...
Read moreWent to night owl 4/5/24 and had a great time trying to enjoy the live music and loved the vibe. The staff was amazing! Only down side was other patrons had terrible kids and were too busy drinking to keep their kids under control. Luckily the staff was able to abide by the established rules and politely asked the families to prepare for the after children hours. The 2 families that had their kids we very rude to the staff for asking them to get ready for the hour "8 pm". As a customer I'm grateful the staff handled this & I know the other customers were happy about it as well. Also who would want their kids around drunk people? And what kind of parents get that drunk around their children? But lucilky the other patrons even agreed that those people were completely out of line in the way they reacted to being told the time was coming to get ready to leave and close out their tabs. Again the staff was amazing with how they handled the drunk parents reactions. I went out of my way to find out the names of the staff and congratulated them on their professionalism. Thanks again, Brie, T,...
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