Ordered cupcakes for my wedding. I contacted J Claybornâs bakery a few weeks before the wedding and sent them an email with a photo of some floral cupcakes that I wanted for my wedding. They said decorating them would be no problem. The cupcakes I received were barely decorated, except a set of about 12 decorated floral cupcakes. Here are photos of what I asked for compared to what I received. Would suggest anyone looking for specialty cupcakes to seek services elsewhere.
I cannot stress enough that I called weeks before my wedding to ask if they could decorate cupcakes similar to the photo. The person on the line confirmed that yes, they could in fact decorate these cupcakes the way that I wanted them to. I sent an email with a picture. The bakery told me that they could decorate these cupcakes just like the picture and it shouldnât be a problem. Well, they didnât. I got about 12 that were decorated similarly. The other 48 cupcakes were barely decorated (no greenery, hardly any effort) and about 36 of those were just plain white cream. I did not want white cream cupcakes, I wanted colorful flowers for my wedding. This is why I sent a picture and called TWICE to ask if they could perform the task or if I should look elsewhere. I told the woman on the other line how important it was to me for these cupcakes to be decorated really beautifully. They did not pull through. I have a real problem when paying for a service and that service is not rendered. The bakery never contacted me to offer a partial refund or to even apologize.
We opted for cupcakes instead of a wedding cake so the cupcakes were supposed to be the star of the show. I wish I would have went with any other bakery in Lebanon.
Edit: no one attempted to reach out to apologize or respond to my review even though these cupcakes were for my wedding (in place of a wedding cake). These were supposed to be beautiful and they only really put decorating effort into about 12 of them. Having these poorly decorated cupcakes was the equivalent to having a noticeably badly decorated wedding cake. The lady I spoke with told me they could decorate them as the photo showed and I paid the money for that but then failed to provide the discussed finished product. One star. They didnât come anywhere remotely CLOSE. This was for my wedding. Thanks for the disappointment.
Except for about 12 of the cupcakes, they were not just decorated plainly, but they looked pretty bad. You can see in the photos they look absolutely nothing like the picture. I wish they would have just told me that they couldnât decorate them the way that I asked for and paid for. Be warned and spend your...
   Read moreABSOLUTELY TERRIBLE! Me and my two-year-old daughter recently had breakfast here. As we came in, no one greeted us or welcomed us in. We finally wondered over to the stool top to wait for the booth behind us to be cleaned. As we waited two women walked in and immediately sat at the empty dirty booth we was waiting for. The server acted like she never saw it and nothing was said so I was left to struggle with a two year in my lap at the stool top. We went ahead and ordered because we were really hungry. Before receiving any food, I was obviously struggling with my two-year-old in my lap, but nobody offered a highchair or any other option as how to help. I started looking around and found that they actually did have high chairs. Once our food was delivered I had to ask for one loudly and hopes somebody would help me because my server was not and there were other servers just standing around. Getting the highchair, I quickly realized it was not as tall as the stool top we were sitting at so I was left to hold a plate to her level, as I tried to eat my food, it was a disaster. An older lady sitting down by us, saw that we were obviously struggling and offered to help us move to the âcommunity tableâ. Never heard such a thing in my life nor was there signs about community tables. Anything was better than our situation so I said yes to her help. Needless to say, a stranger helped me more than my server did or anyone for that matter. I couldnât help but notice the frustration on the servers face as she was sitting at the end of the stool top, fiddling with silverware obviously talking about Me and my daughter to another server. It was so obvious because the other server was glancing over at us as they were both talking. I just continued to look at them because I needed help and they were doing nothing to help. I finally waved and the one who was not my server came over and asked me what I needed. This place made me feel like I was such a problem. Service was extremely poor, attitudes were childish, and no-one was near professional. When I confronted the manager about the issue, he said well we all make mistakes. Absolutely will never go back and I will continue to tell others of how me and my 2 year old was treated. ABSOLUTELY TERRIBLE , ZERO STARS, NEEDS NEW BUSINESS STRUCTURE, NEW SERVERS WHO ACTUALLY SMILE AND WELCOME , AND...
   Read moreStopped in here for lunch today instead of going to some place we've already been.
I ordered a sandwich called the "Pork Everest" and let me tell you it was absolutely, uncategorically delicious! The BBQ was perfectly smoked and tender and piled high on thick slice of what appeared to be whole-grain jalapeno bread. Once the meat was piled on, they drizzled some of their house BBQ sauce and some queso over the top! Now, I couldn't decide between that and their BLT because of a little ingredient on their BLT called "bacon jam". I asked if they could just put some of that on the piece of bread first, which they did, then piled the pork on top.
Holy-sweeetened-cured-and-perfectly-delicious-bits-of-pork-slices Batman! I think we can spread some of that "bacon jam" on a donut and call it finished too!
As a side, I chose the hashbrown casserole that was also delicious and piping hot!
Next time I'm in I'm going to see if they'll let me entertain my inner culinary dreams and put a little variation to this "Pork Everest" gift to mankind.
slice of jalapeno bread slathered with bacon jam layer of jalapenos on top of said jam layer of sharp, melted cheddar cheese slice to hold them slices down Everest pile of pulled pork mountain streams of house bbq sauce and queso
BOO-YAH!
Next time can't get here soon enough!
Did you miss the part about it being a bakery? Save room for a jelly donut, fried pie, cookie, dessert bar or any other sweet tooth's demise!
Add this place to your list and support your local, independent...
   Read more