Beware of their tactics with cancellation and billing issues. They've informed us of how membership and yearly fees would be charged when we signed up. We knew from then that we had till mid July to cancel without being charged for the yearly fee ,since the yearly fee would be for the following year. Due to hardship this year with Corona , we needed to cancel. They charged us earlier than what they told us about yearly charges so the very following day I went personally to request a refund and complete the cancellation and they played a little corporate game saying that corporate won't allow the refund. I contacted Corporate and they won't answer a phone call but have automated messages and options that circle down to nowhere saying that billing issues are dealt with the local facility and not corporate. All they did was play their game back. Sad to have to give this type of review but people need to know what they are getting into. The people at the front desk said that the manager told them to tell people to contact corporate for billing issues and that many people were having trouble with the early charge. I thought, REALLY????? NOW LOOK THE MANAGER TRYING TO CLEAN HIS MESS👇 TOO LATE SR/MAAM. YOU IGNORED WHEN I NEEDED HELP. BE...
Read moreAlthough I am still in pretty good shape for my age (75), I had bypass surgery this year. After I had finished my cardio rehab, I wanted to continue my workouts. After visiting several other fitness centers, I chose Planet Fitness.
When you first walk in, you can't help being impressed by all the various workout equipment. I almost never have to wait on a piece of equipment. There are rows of treadmills of various types. There are various machines for any muscle group you want to address. Do you prefer free weights, they have a multitude of options there.
After your workout, you may need a nice water massage or shower. Its all there.
The place is always clean and the staff is friendly and helpful. Its good for your body and spirit. I have made several new friends as well.
If you start today, you will be able to tell a difference by Christmas. I have lost 2" off my waist and many of my aches and pains have gone away. My weight has remained the same but now it is more muscle than fat. BMI= 23. Its never too...
Read morewe had our grand opening in lebanon tn the first part of march. i have tried since then to get an appt for a fitness trainer to show me the best equipment i should use, they are always busy and can not get an appt. i have been there 3 times. i am discouraged that i can not get the personal help i need. i have never been to plant fitness in the past. yes it is intimidating for some of us. there is so much equipment that i do not know how to operate and what part of the body it is best for. i am in my 60's and have just the last year lost a lot of weight. i was excited when i found out they were opening but now i should cancel membership.
i need to update my review..i have had Dallas spend time with me (the time of appt. accommodated me well) the other evening. he spent quite a bit of time with me, we have set up a one month program, he showed me each and every equipment that was suggested i use. Dallas was very knowledgeable, patient and kind. i am again enthusiastic and encouraged to start this journey....
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