Agaves Mexican Grill — Restaurant in Lee

I brought my family to Agaves in Lee for dinner, the food was good and overall reasonably priced. Our experience went south after we paid the bill. The cost wasn't the problem. After paying $209.00, tip included, we sat there for a few minutes finishing up our beverages. The hostess came over to us and informed us that she didn't understand the waitress' handwriting and therefore added the bill incorrectly. She then proceed to hand us the bill again with a remaining balance of $16.09. We were dumbfounded. The error was on behalf of the hostess/manager or whatever she was. We had no idea that there was an error. We just paid the bill in cash no less! What would she have done had we left right away? We were blindsided. It was completely unprofessional of her to handle the matter the way she did. On the way out the door we asked if she was sure that she got the bill correct this time. We will NEVER again set foot in that place. Anyone who asks us about Agaves in Lee, we inform them of our experience. After reading other reviews, I noticed other people have had similar experiences to what happened to us. Perhaps the staff needs to be trained or retrained in carefully reviewing and adding up checks/tabs prior to handing customers the bill. This way, they can save themselves the embarrassment of having to explain to customers that they screwed up on the bill and that the customers need to pay more. We never had that experience at Agaves in Great...

The food was excellent! The chef really knows how to cook delicious food. Everything was cooked perfectly. The waitress we had left alot to be desired. She did a good job but was not very attentive. But her service was good but slow. The only thing about this place that I did not like, they nickle and dime you on your bill. We asked for extra salsa, limes, and tortillas. And we were charged $2 extra for each of those items. I have worked many years in the food service industries, and extra unlisted charges such as these are normally posted on menu or told to customer. Or the restaurant usually rolls that into the meal prices. But just to discover it on my bill in the end was a bit off putting and upsetting. I don't mind paying the extra but when I am aware before hand. My reasoning being is that like the average middle class person you are on a budget even when eating out at a location. And unexpected charges can be upsetting. But back to a positive vibe the overall experience going here was great! I highly recommend this place for some amazing food. I will be back again soon in the future. I think once this place is open longer and the staff gets more comfortable with the busy times. The service will improve greatly and staff will be bit more attentive to all tables. Other than that this place did...

This was the BEST Mexican restaurant I’ve ever eaten at! We came from NY and stopped by. The food was incredible! I started off with a pineapple margarita and it was absolutely delicious. They don’t skimp on the liquor at all. They serve complimentary chips and salsa. For appetizers, I ordered the garlic shrimp avocado bites and they were amazing! Big, plump, and juicy grilled shrimp seasoned to perfection and the avocado spread underneath was so good. My husband had the beef empanadas and he said they were the best he’s ever had. The beef was shredded, flavorful and tender. The pastry dough was flaky and delicious. For entrees he got the smash burger which he loved. I got the pulled pork quesadilla. It was really good. I had enough to bring home as well. I’m so impressed. Very often restaurants will tone down the flavor to appeal to the masses and when it comes to Latino cuisine, that doesn’t do the food any justice. But here, the flavors are there and the portions great! The price was very reasonable. (Paid $85 + $16 tip) The interior decor is so cute and very welcoming. It wasn’t over done and was very esthetic. The bathroom was so nice as well. You could tell whoever did the interior design thought every detail out. We will definitely be back. I hope they...