Takis Restaurant — Restaurant in Leesburg

A few weeks ago I ordered from Takis and placed an order. I explained to the person over the phone I was doing a split payment. The gentlemen took my order and every thing was alright. About 20 mins later he called me and said my card declined. I apologized and checked my account. Found out some money was taken from my card under their name. Called my bank and my bank also confirmed the money was taken. Called them back and explained and they told me they didn't take a single payment... Confused, frustrated and angry at this point, I explained to the man what the bank told me, he called me lair. I at this point I was in flames. The owner called me personally and explained to me that they didn't take the payment and my card would refund in 24-48 hours. The next day I called my bank, they said the money was taken out and placed back in my account and it would be available to me when they clear it. 3-5 business days later. Well today, I go to place an order to give this place another go at it, since their food is alright and they deliver.... Placed my order with the lovely lady over the phone, gave her my card info and what do you know.... A card with plenty of money on it declined again. I asked for the manager... He told me the owner has banned my address for delivery. I would highly HIGHLY recommend going elsewhere for food and service. There's a place right down the street called Naples who has amazing customer service, food and management staff. They know how to treat their customers right and I have never had a problem there at all. They just don't deliver. This place on the other hand is a JOKE. And I can guarantee the owner will leave a comment on here saying otherwise. When it was their company in the wrong the first place. So Instead of winning back a customer they ban one. Way to go Takis.

Update: After about an hour of me posting this. The owner called me. While I was very pleasant answering my phone as I do when answering a call not in my contacts, he wants to come out his mouth and say i love how your pleasant with me but not my employees.... Excuse me but when I called I was very nice to your employees. I asked to speak to a manager to figure out what was going on with my card and thats when he told me i was banned. I said thats cool you have a great day, Im leaving a review on your google. page. Which here it is. I also will attach the text message I just received from him as well saying if i dont remove this review he will seek legal action. Im sorry Im not removing my review...

My wife has fond memories of coming to this place as a kid when they were at the previous location. “In their prime” as she says. She’s brought me here plenty of times. Although I’m not a huge fan she enjoys the food. Today my wife wanted a bite to eat before going shopping. Most of the time servers, food, and overall experience is slightly above average. We sat in a timely manner, ordered specifically what we wanted. Two sweet teas, Small Stromboli, medium Greek salad, small steak sandwich, a side of fries, a bowl of ranch, and a bowl of lemon chicken soup. The exact same order we always get. Things seem to be as per usual. We received our food. My wife politely asked for the bowl of ranch as the portion she was given was not what was asked. A simply exchange for what she initially ordered and no issue would have been found. Jennifer our server quite rudely asked if she “really needed more than that”. My wife said “yeah just the bowl please” she took the small ranch container off of her plate without warning and walked away. This was super uncalled for. We made sure to ask for it in advance to avoid any confusion. This of course made my wife embarrassed that she asked. She’s not the type to make any waves. I politely asked for a manager. When the manager came to the table, she obviously wanted to backup the server. My wife spoke up to explain the situation. She didn’t have an apology to offer or any way to come to a resolution. My wife asked that we get our bill and boxes to take the food home. She no longer wanted to eat or be there. We paid the full $50 bill and went on it way. We got all the way home and realized we in fact left the container of ranch on our table. In the scramble to pack up in leave with our 3 month old. So I of course made the drive back to the restaurant to grab it. When I went to the counter I told her that we forgot it on the table, she made me another and wanted me to pay for it. I had only been gone from the restaurant maybe half an hour if that. So I asked if I could have a refund. When asking for a refund the manager told me that she couldn’t because we took the food and the owner wouldn’t approve of it. Guess you can get treated however these days. I can understand everyone has their days. But it takes nothing to have a small bit of courtesy as a server when we did nothing to make a wave. No wonder why the restaurant was pretty empty and...

So, I came in by myself as I’ve been wanting to try this place for a while and my family had other plans so, why not. I was craving some Greek food that I hadn’t had since I moved down from Ohio about a year ago. This is gonna be a somewhat long review, but I will say I had a very positive experience with only some minor critiques/suggestions. Definitely nothing that would keep me from giving a 5-Star.

First, walking in the door. It did take a little bit of time to be greeted at the host stand and seemed like a lot of staff behind the pick up counter with only 1 person walking around the dining area. However, I think I hit things after some larger parties left and there was a lot of food in the window so it was most hand on deck in the back. Once greeted, staff was very friendly. And my server was very attentive throughout my meal.

My order: Mythos Beer (bottle), Fried Calamari, Gyro Pita (Greek style). Beer was great, light, easy to drink and refreshing.

Fried Calamari: First, the calamari was fried very well. Crispy, light, and the calamari was tender but had the bounce I like. Plus, I enjoy it included tentacles and not all rings. Marinara sauce was tasty. My only suggestion is I think it would go to another level if you included some pepperoncini rings dredged and fried with the calamari, but it’s still very good.

Gyro Pita: The pita was great. Nice and soft but strong enough to not fall apart with all the wet ingredients inside. The Gyro meat itself was tender and flavorful. The tzatziki did leave a little to be desired. While it didn’t have a negative impact on the flavor, it also didn’t add much. It was very thick and tasted somewhat like plain sour cream, even though I could see some herbs in it. Might cut it with some yogurt, add some more herbs, and I didn’t get any cucumber, so not sure if that is just the recipe or just this batch. The fries on the “Greek style” is something I’ll probably pass on next time. They were fried well but were fairly bland. I understand the reason for going light on salt, but I then think they could make up for that with some other flavors like a blend of dried garlic, dill, oregano, and cumin would add a little more flavor to compliment the Greek origin, even a little dash of Cinnamon.

Overall, a great experience and I look forward to coming back to try the Mousaka, Pastichio, and...