Macey's Lehi — Restaurant in Lehi

Never have I ever been this angry. let's start. came in about a week early for cupcakes to be specifically designed for a childs birthday party. the caribbean lady was supposed to be writing down my order while i was talking to the cake decorator asking her if my ideas were possible. The lady made it clear she was writing down my order. as i'm describing to the decorator what i wanted, the caribbean lady tells me that my one design was enough. Making it seem like I'm asking for too much. mind you... i found the most simple designs for my child's birthday theme choice.

so, first... the actual person decorating my cake says the designs are possible for her. second... i'm the one thats paying, so why does it matter what i ask for especially if the decorator is approving what i wanted.

i even showed a youtube video, and the decorator took a picture of the photo on my phone with her phone. so yes, i checked to make sure it wasn't a complicated task, and to see if she was able to do them.

fast forward to the day of the party. appx 15 mins before the party.

i go in to pick up the cupcakes... asked for my cupcakes. was given the look of confusion. i specified the decor, and the decorator was extremely apologetic, and she did what she could to make things right. she remembered the conversation, and she said the caribbean lady took the notes, and this was all she wrote.

what did she write? the scribe (aka the caribbean lady) only wrote down chocolate cupcakes with white frosting. nothing about the theme i asked for whatsoever.

again... the decorator approved my designs, and said she would do both. i communicated with the decorator, i would've been willing to communicate with the other lady had she been willing to question things she didnt understand. i wanted the party to be perfect. unfortunately, it was a major let down. definitely going somewhere else for future birthdays.

This is not the only reason. just lack of respect in general for people, their boundaries, and their time.

UPDATE: I emailed them like they requested... Haven't received a single reply back. Their response to this review was pointless. They don't actually care about improving...

Shopping at the grocery store: this a daunting task for all but the most hardy and steadfast among mankind. Many enter through the doors of the place which food is kept, but few return unscathed. Their minds shattered, their wallets ravaged, their sense of self all but lost to the void. I am of course referring to Wal-Mart, that vile temptress where the cheaper prices are offset by the ragged squalor of the populace within those cold, indifferent walls. But fear not, for there is another store, one which carries both good deals and doesn't rob one's self of their dignity and humanity. I'm of course talking about Maceys.

It goes by many names, The Kingdom of Kong, Mormon Retail Paradise, The Food Bastion, all encompassing the idea that you can procure food for some truly delectable deals without having to make it a daunting herculean task. At time of writing, I purchased a case of apple juice at 99¢ a bottle and two cases of water for $1.50 each. In the words of this generations' bard, Macklemore: "It's a hell of a deal!"

The environment welcomes, it warms, rather than the drab soulless Grey of Wal-Mart, made so by their daily rituals that power the supercenter, it has at least some spectacle of color so as to not feel you're trapped literally and metaphorically in a box of food you have to pay to escape. The staff have such comradery that it is easy to forget they work at a minimum wage job that usually crushes the souls of most in this profession. With a most scrumptious bakery and deli, it is a place that says "Come, partake in some of the wonder and glory that is food, mankind's greatest achievement for the digestive system!" as opposed to "Welcome to Wal-Mart existence is pain."

If you wish to keep from starving, but don't want it to be a miserable affair comparable to a capitalist dystopia but somehow more boring, then you'll want to make your way to this grocery store post haste! Or don't, I can't tell you what to do, you are an...

They changed their printed ad partway through the week! I can't justify giving them one star just because I'm feeling annoyed, because it's a grocery store with edible food and even friendly staff. However, this week's ad had avocados on the front page for 88 cents each, but when I walked into the store, their ad said $1 each. After considering, I bought them anyway, thinking I must have been mistaken. When I got home, I saw that my ad did indeed say 88 cents, and that they must have changed it halfway through the week. Now, I know that on the back of their ads they say they reserve the right to correct pricing errors, and I certainly hope it was just an error instead of something more dishonest and intentional, but even if it was just an error (on the top of the front page, where it might have been noticed before being sent out), I would prefer it if they honored the original ad, since people often make the decision to come to the store in the first place based on what they see there.

P.S. I just checked out their ad and found four more "mistakes." (all the mistakes were corrected to higher prices, surprise). I tried to post pictures, but I don't think they attached directly to my review, so try to believe me. So either their ad has some quality control issues or they are adjusting their prices if something sells too well and they don't want to run out at that lower price before the end of the week when they think people would pay more. Either way, beware the accuracy of the ad. Maybe take your original to the store to wave it at the cashier like a crazy...