Einstein Bros. Bagels — Restaurant in Lenexa

I Was Very Excited To Finally Have A Closer Einstein Bros Bagels Close To Home Since Shawnee Mission Parkway Was My Nearest Before This Location Opened. So Decided To Stop By On The Morning Of My Birthday And Found Myself Very Disappointed In The Service Received. I Ordered 2 Bagel Sandwiches To Go And It Took Close To 20 Mins For The Two Ladies Working To Hand Them Over To Me. Let Me Share That It Was Not Busy At All. There Were 2 People Ahead Of Me And Their Orders Came Out In Less Then 2 Mins But My Order For Some Reason Took Forever! It Was Very Frustrating Because Shawnee Mission Parkways Location Is Actually VERY VERY Busy All The Time And When I Order There I Never Have To Wait More Then 5 Minutes.

Second, I Ordered A Farmhouse Bagel And Upon Eating It, It Tasted Like Maple. Think I'll Stick To My...

My boyfriend and I came here for what we thought would be a quick in and out order. It took us 20 minutes from when we entered the store to get one sandwich and one toasted bagel with schmear. I’m not sure why as we saw a total of six employees on the floor. They used only one register to take orders and seemed to prioritize online orders before customers waiting in store, while I never saw more than three orders on their screen at a time. It seems if you want your order fast, order online so you can at least be provided an accurate pick up time. The employees were also talking across the store to each other about things that weren’t prepped right and whose fault it was, while one employee was making a mix of what appeared to be lemonade and set the whisk down on the countertop...

I Drove 25 minutes to get here and use my online rewards it was the last day to use this reward and I was informed that their rewards system was down and there was nothing they could do about this… there was about 15 minutes till close and they did not accommodate me at all…instead he suggested that I rush over to the 86th and college Blvd location to try and catch them before they closed! Well I did and with it being so close to closing 86th couldn’t take the online order BUT still accommodated me and gave me what I had a reward for! The only great thing about the service at this 95th location was him suggesting that I go to a...