Boulevard Bar & Grille - Lexington — Restaurant in Lexington

While the overall look and feel is much better than the previous bars at this location, there is still room for improvement with the service and employees.

My friend and I sat at the bar and we're promptly greeted by the bartender. The beer tasted as is should and the glasses were clean.

We ordered our food and this is where things went South. I ordered a Boulevard burger medium with lettuce, onion, and tomato and fries. My friend order wings out first, and an inferno burger with no tomato,(I don't think it comes with tomato anyways) and tots instead if fries.

When the food came out my friend received his wings and then a minute later they brought out two burgers neither of them ours.

Mine was not the burger I ordered at all, it was whatever burger had cheese curds, thats fine, I just assume it was another tables so I bring it to there attention. They take it away and at this point already know there was a mix up.

My friend is assured his burger is correct, however he did not receive an inferno burger. instead it was a hangover burger with green pepper added? Tried to bring that error up as well and was interrupted to be told his burger was in fact an inferno. (This burger had egg, and American cheese on it, not jalapenos and pepper jack)

I still haven't received any of my food since the last burger was taken away mind you. Finally after waiting a half hour I get what should be my burger.. it was a Boulevard that had the onion ring, bacon, and (poorly made and honestly bland) house BBQ sauce. I get about half way through when I notice there are two types of cheese, neither of them pepper jack. Nope, it was cheddar and either white American or Swiss. At this point I've given up and just go for the fries, which I ate maybe a few of and couldn't stomach any more.

Oh, and my friend who ordered tots, got fries, had to have the upcharge for tots removed from our tab.

When the person serving us tried to have the women who I assume was the manager this night give us our food 50% off she argued with him that we only had to wait a half hour and that's all I heard. (I can't really confirm this part, I just overheard it as I was sitting close to the till.)

I understand that this place has not been open long and there will be a few mistakes as people learn, that's just life. Just know it's not the lack of customer base that closed station 57 and bamboo Betty's it was the employees and owners.

Tuesday May 28th 9pm-11ish somewhere in...

Went with a group of friends after a long training exercise. I had the mushroom swiss burger with waffle fries which was absolutely sublime! I like my burger at a medium rare, which they delivered without hesitation. The food came on a metal tray covered with a piece of parchment paper. Honestly, it was kind of nice. Service was great, though no napkins or silverware were initially provided and had to be requested. Once requested, they were brought quickly. The server was attentive but not overly so. Drinks were kept topped off. The overall atmosphere of the place can only be described as a mix of a cowboy bar and an Applebee's. It was LOUD. To speak to someone across the table required speaking pretty loudly, despite the fact that we were in the back of the establishment. This is the only reason I gave it four stars instead of five. Definitely a place to be cautious of if you have any auditory sensitivity or difficulties. Overall, I would definitely go again just to hang out with friends. Anything more serious and I'll go...

I am not one to complain however I feel it would be a disservice to future customers and to the owner of this location as they have contributed to my kids high school sports teams. My daughters sandwich came out wrong and when I politely asked to have it remade, our server Mariah took it without a word in very rude way. When Mariah gave us the new sandwich she put it on the table with out a word again and walked away. The sandwich was wrong again and her disrespect was obvious as she spent time talking with other tables and but not checking with us. At time point I lost my appetite at this point and spent well over 10 minutes to get my bill when finally another employee the host who sat us ask us how we are doing. She was very friendly and apologized for the wait. End of the day it was a terrible experience and I hope no other customers are ever...