Definitely was a huge fan of this place until my most recent encounter. I was demanded my credit card (even after stating that I was paying cash) to begin a "tab" as I was in the middle of making my order like I was some type of criminal that hadn't eaten there several times before, brought people in there and bragged excessively about the place.
Fries became cold after the server walked around the entire restaurant for 5 solid minutes asking every indiviual if they ordered the particular meal with the exception of myself as I tried to unsuccessfully flag her down.
I had to ask to pay my bill several times as the same server was behaving weirdly, seemed unfocused on the task at hand and behaving excessively goofy with the staff.
As time passed, I really had to use the bathroom and my cash and check still hadn't been picked up despite them passing by several times. After I asked again, the server took my bill and cash, commented that she thought I was paying with credit card. As she proceeded to count the change at an extremely abnormally slow pace while staring at me, she stopped another server to advise them that I looked very annoyed, like right in front of me.
At that point, after the comment, I did become annoyed, and provided the feedback that I have had much better experiences in the past after she asked how everything was. As I got up to leave (without tipping) she loudly asked what the problem was. Not wanting to have this turn in to a scene, I walked out.
This was very ackward and embarassing as I had previously been served by this server before and had no issues.
There was no call for rudeness or the comment. This occasion was a solo trip for me so I wonder if parties of one just get last priority here or if the server was just not into it on this particular day.
I did try to call a few times to follow up to handle with management before making this review but no one ever answered the phone.
Not sure if the employee was Ethereal's or Salt and Vinegar's, but regardless, their behavior killed this experience for me and it will take some time for me to come back. It's a shame because the food is delicious. Portions small... but delicious.
On a side note, I usually leave greater than 25% gratuity.
Edit 10/20/2022 @ 12:15pm: I appreciate the reply from the owner. It means a great deal to me to hear such a heart felt, sincere response. I feel a great deal more welcome to return than I previously had. I will come back sometime in the not very distant future and adjust this review accordingly to reflect my cumulative experience with...
   Read moreStopped in here for the killer menu before an event at The Grand next door. We were absolutely not disappointed. It is order at the bar, but donât let that taint your vision of what is to come. The schnitzel was the best Iâve had outside of Germany, and the salmon spread was to die for. Our server, Jordan, was about as delightful as a person could be and was very accommodating.I cannot wait to try everything on their menu. Also, as a wine drinker, they have a limited menu, but each and everyone is very thoughtfully and reasonably priced. So donât let that hold you back. Youâre in...
   Read moreI ordered the beef short ribs. They were very grisslely and salty. The entire dish was very salty. The fries felt stale but I couldn't really taste them over the salt. I decided to stop and order a reuben. The nice lady at the bar did not charge me because she wanted me to be happy. Unfortunately I did not like the reuben either. It smelled very bloody and greasy and the sandwich was probably the sloppiest and wettest reuben I've ever had. Service, atmosphere and Fadtastic beer was great. ...
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