Just average. I would not return for many reasons. First, we waited at least 5 minutes before a hostess greeted us, as there was no one staffing the hostess station. After being seated, we waited, once again, for wait staff. After the initial waiter took our order, another waiter came to our table to take our order. We waited yet again for drinks, iced tea and water. After waiting 15 minutes or more, the second waiter came to our table to tell us they were out of minestrone soup and it would be another 5 minutes as they had to MAKE more. (When I make soup, it takes much longer than 5 minutes. Soup needs to simmer. Even if all the ingredients were prepped and ready to combine, they still need to cook to develop flavor.) The soup was watery and lacking flavor. When the waiter delivered the soup, our drinks were empty and he neglected to ask if we wanted refills. We ordered salads for our meals. The herb crusted chicken salad was tasty and prepared as requested. The chopped chicken salad was mediocre. As we were eating our salads, the waiter brings over 4 plates and more napkins. We looked at each other perplexed. (We did not order appetizers.) While consuming our dinner, the waiter comes over and starts removing items from the condiment caddy. ???? It was only 8:30pm. I placed my napkin over my plate (to indicate that I have finished) and the waiter asks me if I'm done. 🤔 We get our bill and realize that we never received the french fries that we ordered!! We chose this restaurant because of the reviews. Not a good experience! Hope yours is better. We were seated where we could see into the kitchen. Staff with long hair should have it tied back when in the kitchen. I saw too many heads...
Read moreI am here in chicago on business. I was told to try this place out that it has good food. This place is nice has a big bar and has plenty of seating. However, when we realized our party was going to be 6 instead of 5 we. Requested a bigger table. The place was 75% empty and the lady at the counter gave me a hard time about getting a bigger table. There were 5 grown men who all wanted pizza. So I knew this was going to take up space on our table. So a bigger table would have been more comfortable for us. The lady told me we could just add an extra chair to the table and that would be fine. I asked her isn't it possible for us to get a larger table. She would not agree with me she said the other tables were too big. That started off our night on a bad note. Service was friendly but very slow. Our server was not the best server i've ever had. The food I would have to say was not the best. But I would not go out of my way for this place. We passed a one of my favorite places to try this place out. Had I known the food was not going to be as good and the service sub par and a lady with an attitude at the door we would have gone to my favorite place instead. Never again. On a positive note the Italian beef I ordered was packed with meat. BUT the one thing everyone else wanted, the DEEP DISH pizza, was not good and small in comparison to other deep dish pizza places, we did order their largest deep dish. Choose for yourself but don't missout on better places in the area. Giordanos or Portillos are...
Read moreI've been here a few times with my dad. Food has always been good and never felt rush. I actually always felt we could only go here when we had plenty of time because it always took a little longer which was okay. This time I went to celebrate my daughter's birthday with a party of 8. I would have given them 4-5 stars except it was so loud we had to yell to hear one another. The clincher is that they not only rushed us out, but they asked us to leave. First we were given the check with our dessert. First hint that they were trying to rush us out the door. Realizing this, after we finished dessert and paid the check, I stood up trying to hint to the rest of our party that it was time to go when the server came over and said they have other reservations and the manager wants to clear our table. My response "So you want us to get out?" I could tell she was uncomfortable as she responded "Yes". If the manager wanted us to leave, he should have told us himself and not had the server do it. Secondly, if they had any common sense, they would have seen that I had already stood up so should have just waited. We were there just under 2 hrs. We had appetizers, dinner and dessert. We ordered soon after sitting down and finished dessert only a few minutes before they asked us to leave. I don't feel like we were lingering especially since I was feeling pressure to leave when the check came with dessert. Needless to say, the next time I have a taste for Moretti's, this is not the location I will...
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