Penn Station East Coast Subs — Restaurant in Liberty Township

3rd time within a month I've went in to this Penn station, placed an order, and it seems like they don't listen to what u want on ur sub. First time they forgot my order, I sat and waited over 20-25 minutes while everyone else who ordered after me got their food, this time they just completely didn't listen to any extras I ordered, and just gave me a regular Philly steak. Yet I'm charged for the extras. I don't want the issue rectified because I doubt I'll go in there anymore. I don't know if it's my appearance or what, but I can't get a good order out...

I could give a zero star if possible. They don’t pay attention to order details and makes unnecessary mistakes. You call the store to complain and they pretend they can’t even hear you. Keep putting different people on the phone to explain the situation and denies their incompetent mistakes. I took the order back for remake. Horrible workers 😡😡😡I added a picture here , who sees mushrooms in this order, absolutely no mushrooms and the guy(manager) claims he made the order himself and there was mushrooms. What...

We hadn't had Penn Station in years. Though it would be a nice change. I was wrong. The man taking the orders was great. The 2 men in back (one in particular) was not professional at all. He kept saying how this places sucked and how much he hated it and he was leaving but still had 2 more hours of he#! to deal with. Mind you the lobby was full of paying guests. Our food was less then desirable my veggies were a nasty mess and there was not much flavor over all. Won't be back and will continue to make...