So i'm on a road trip with my wife from Cleveland to Nashville and decide to visit some friends on the way. They live nearby this location somewhere around Cincinnati. Its the middle of the night so 20 minutes ago we decide to fill up and get something to eat from this place before we get a couple of hours of rest. My wife, who is three months pregnant, needs to use the bathroom. (seems like every ten minutes but...) Anyway, the plan was for her to go into waffle house and use the bathroom while I filled up gas. I was going to get a cup of coffee and whatever they had for eggs on the menu. I was hungry. I never made it in. While I was pulling up to park my wife came out visibly upset. Two trashy women and a young guy had been implying she was drunk and laughing at her for throwing up in the bathroom. She's three months with morning sickness, she's always throwing up! I could see the brunette with the stupid looking hair style pointing and laughing at my wife on her way out of the door. I understand third shift usually has lower standards than day shift but really waffle house? These three employees representing you were pathetic. I've never been to waffle house before but they weren't about to get my money tonight. In fact, these two servers and that cook are lucky I was tired, in a hurry and not interested in having the police called on me in the middle of the night to ruin my road trip. Do not eat at this place....
Read moreToday was a terrible reprise of my last visit to this waffle house. There were 6 patrons and three staff. The tables that were open were dirty and sticky. One of the staff was rifling through her massive purse for 10 minutes on the serving bar, and the remaining waitress, Kelli was trying to manage the rest all the while the cook was trying to make food around the loitering employee. I received my beverage five full minutes after the food arrived, and it was grossly under seasoned and semi cold. There was an actual dead fly in the standing grease in my sons food and an unsecured long blonde hair on my fork. When alerted to the situation, the waitress apologized for the situation, but left the uneaten food on the 40 dollar check. I'm disappointed in the encounter. While I realize that its great that these folks care enough to come in, theres more to showing up than just physical presence. I will not return any time soon.
4/3/2022 Brandy is in the house. All is well. Staff was on point...
Read moreWith hearing both good and bad things about Waffle House, we chose to eat here for lunch on 9/21/23. Right off the bat, the restaurant was clean and staff was friendly.
No joke, from the time we sat down to the time we got the food, it was about 5min or so! That is rare for a restaurant these days!
The chef cooking the food was focused and looked like he actually cared about making the customer happy and trust me, we were.
I ordered two eggs, two toast, two sausage and hashbrowns. Everything was perfect, no complaints there. So hot and fresh as well! Tried some of the waffle too and it was out of this world. Price was just right! I put the mixed berry jelly on the toast and man, was it good!
So, hats off to this location for making a lasting impression on us. We are Waffle House customers for life.
I'm posting pictures of how clean the restaurant was, the food and incredible cook we had (even though I didn't ask his name). Waitress was eggs-ellent too!
Bravo, Waffle...
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