The people answering the phones taking orders are not clear about pricing/ items at the time of ordering. Then when you show up to pay they charge you separately for the items instead of the logical/money saving way for the customer or how it is portrayed at the time of ordering.
When we placed our order we made it clear that we were feeding around 10 people and the woman on the phone made it seem like she was placing the family pack (wings, catfish, bread, fries, and coleslaw) plus extra wings which wouldve been under 90 dollars- But when we got there she charged us seperately for the meats and fries & left out the bread and coleslaw so it would equal under $90... shame on me though because I should've double checked the receipt and food before pulling off but come on lol thats so bogus how do you expect people to be calm. Everyone knows its more expensive being charged separately for everything. Being charged separately wasnt communicated while we were on the phone until we called them after we got home and were about to eat... We willingly drove 20-25 mins out to your location because of your Google rating. Disappointed to say the least. Teach your front counter people better...
Ā Ā Ā Read moreLet me start with saying, I ordered from DD. My bag arrived SEALED so I know it wasnāt tampered with.
I got a LARGE catfish basket with corn nuggets and Cole slaw.
Letās start with the catfish. It is a joke. My pieces of catfish were paper thin, burnt to a crisp and WAY over seasoned.
The corn nuggets. I was EXTREMELY excited to finally find corn nuggets somewhere. And they were good. My meal was already $18 with 3 fish fillets and two sides, but I paid an extra $3 almost for corn nuggets. There was literally 3 nuggets and they had like five pieces of corn in each.
The slaw was the absolute worst thing I have ever tasted. I am not sure if it was sour or bad or what. I literally started throwing up for about 10 minutes. It was RANCID.
Will never come here again. What a shame. I tried to call for a manager and received no answer multiple times and a row. And get this. Their mailbox is full. Shows how much they...
Ā Ā Ā Read moreIāve been to many sharks and I will never be returning to this location. the food was overcooked and the staff was off. my boyfriend had the Philly and it was burnt and awful. Iāve never seen thin overcooked catfish nuggets like the one they served. the lemon pepper seasoning was odd, canāt fault them for that. the hot sauce threw me off the most, Iāve never had hot sauce so disgusting. the catfish nuggets taste like pickle juice nothing else. & lastly how do you manage to burn the sides and the entree?? our whole meal was burnt and disgusting. please donāt be like me, drive the extra distance and go to...
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