Honestly, if I could give this 0 stars, I would. A lot went wrong with this place, and I'm not just talking about the food. If it wasn't for the time crunch I already had, I would have spent a long time dealing with the employees and showing them exactly the way I was trained when I worked at Subway.
So, I go in and order 3 sandwiches. One is BMT with veggies, the second is a Tuna with veggies and the 3rd is a BLT with avocado. It's bad when the sandwiches are done incorrectly, but it's worse when they're done poorly IN FRONT OF YOU! And overcharging for bottle drinks instead of making the whole thing a meal is just petty penny-pinching.
The first sandwich, they wanted Italian bread and the employee kept trying to make the BMT on Herb and Cheese. That's not what the order is. Next they tried to charge extra for additional toppings. I'm not sure what is going on with Subway nowadays, but an extra $1.20 for a few extra cucumbers is outrageous. I'm not talking about a handful, no, this was like 3 slices of cucumber on top of the other 4 slices. The order I gave was no olives, it should be simple since I didn't say olives. They put olives on it and wouldn't take them off. Seriously, you make sandwiches in front of people, if they say NO to something then don't add it.
Tuna. Oh boy, this was a fun one. Herb and Cheese bread, pepperjack cheese and some veggies. No big deal, right? WRONG! 4 tiny scoops of tuna, 4 slices of cheese (which is normal) and not toasted. Well, here is where the problem really was. Light lettuce (done), cucumbers (again, 3 slices of cucumber on a foot long), pickles (2 pickle slices on a foot long) and spinach. I told the employee I would like more pickles, I mean c'mon, 2 slices is supposed to be a topping? Well guess what they proceed to tell me. It's going to be $1.20 for extra pickles. I said fine, I wanted my damn pickles. What do they do? They added 2 more slices and left it at that. By now, I'm pretty upset but I was running out of time and had to get back to my meeting as soon as possible.
3rd foot long, a BLT with veggies. OH MY DEAR GOD! A BLT has freaking BACON, LETTUCE and TOMATOE on it. Unless specified otherwise, you always start with that. They however did not know what a BLT was, because they just put bacon and cheese on the sandwich and left it at that. Oh, and when they toasted the sandwich, it was charred. How do you char bacon and cheese inside one of these Subway toaster ovens? Well, you set it at the wrong setting, that's how. So here I am, with a charred toasted bacon and cheese sandwich and they are just going through it with no issues. They began to just leave the sandwich like that, but it was supposed to be a BLT. It's got the B, but missing the L and T. I tell them it's supposed to have lettuce and tomatoes, and they just slap a few bits of both onto it. By the time the sandwich gets what is supposed to be on it, they've already started to ring me up.
So, we have 3 three sandwiches which are all mediocre at best, 3 bottled drinks because they didn't have anything on the fountain that was remotely appetizing, and 3 chips. That's what a meal consists of, or at least it used to. Now, when she rings me up, it comes to a total of $41 and some change. When I asked about why it wasn't a meal for the three combos, she says "The bottle drinks are $.20 extra, do you want them?". Well yes, I want them, that's part of the meal. She proceeds to argue with me over it, saying that she won't add the bottled drinks to a meal combo because it's $.20 extra and won't change the price for them. By now, I've had it with this place. I have an important meeting to get to in less than half an hour, I'm starving and this place is causing more problems than anything. I just accept the outrageous prices and lack of service and leave.
If you want a sandwich, this isn't the place to get it. If you want Subway, find a different one, the extra drive would be worth it. Honestly, the only thing acceptable about this place was how close it was to me, and now that wasn't...
Read moreThese people are honestly terrible. I ordered a 6 inch ham sub with pepper jack cheese. The lady making my food was just uninterested in being there and working. And it was obvious the way my food was made was just disastrous. I asked for picked and she put THREE pickle slices on there!! What? I asked for vinaigrette, and she started to give me the regular red vinegar, I reiterated that I wanted vinaigrette, and she responded by holding up the bottle and saying yes that’s what I’m giving you!!! NO, you’re giving me vinegar, I want vinaigrette! Way more difficult than it should have been. Then I asked for salt and pepper 3 times total. She closed my sandwich and asked if that was all I wanted. I repeated that I wanted salt and pepper and she said “I already did”!! Then opened my sandwich and barely sprinkled some on there and asked is that fine? I swear. And to top it all of my sandwich was over a dollar more than it is at any other subway in central AR. ridiculous. Do your self a favor and...
Read morePrior to the current owners, this Subway was great! Ever since, this Subway is definitely not worth going to.
You always have to ask for sufficient toppings because they try and put the most minimal on there and won't honor the national Subway deals.
I ordered a chicken, bacon and ranch sub, toasted and wanted to have ranch as well as BBQ sauce added. She put ranch and Chipotle sauce and when I informed her that I didnt ask for Chipotle, she got upset and tried to just remove the toppings even though the sauce was all over the sandwich. She asked me if that was ok and I said no, I dont like Chipotle sauce and wanted her to do it again. She was clearly upset and proceeded to try and blame me for...
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