Horrible service today. Iâm not sure where the customer service has gone at this location. It used to be wonderful. Now the employees are rude and definitely seem like they donât want to be here. I was informed by an employee today theyâre not corporate Owned so they donât they donât have to follow the standards of the other Starbucks, I will have find out who to complain to. For sure the CDC. SO IF YOU GO HERE PLEASE MAKE SURE YOU SEE THEM FOLLOWING THE CDC GUIDELINES FOR COVID-19. The employee in training was standing at the cash register on her break eating her snack, the cashier, female with glasses, was very argumentative and only spoke when she pulled her mask down Defeating the purpose of the mask. The young man who is making the drinks Was touching everything around him before and after the drinks. Then they all had the nerve to get upset with me when I ask them for cinnamon. âFor whatâ the barista asked me. Seriously. How about for the drink I just paid for. You know the one I have uncovered. Thatâs When I was attacked by the cashier. No Iâm sorry I donât want your germs from the stack of money you were just handed, all while you take off your mask to talk touching everything including your saliva. She continued to speak over me, stating they wash their hands. 5 times a day. Come on only 5 times a day. During a pandemic it should be an uncountable amount. Thatâs when she proceeded to tell me theyâre not corporate owned. Oh so that means you get to make up your own rules. I told her that was irrelevant in this situation. Because not once have any of them washed their hands the whole time I was there. Instead of trying to defend why you do what you do or why you can or canât do something is because of who the franchise owner is, any of you could have offer to wash your grimy hands then offer to put my cinnamon in. But nope it wasnât worth anymore of my time to point out how wrong they were. Iâll let the cdc, bbb, and whoever the owner is deal with the neglect. Take this as a coaching opportunity, you three Saturday morning Starbucks workers. Sometimes people donât want to hear your excuses or want to hear you justify youâre actions. Instead look at the situation and find out what you can do to make both sides happy without an argument. No one wants to get in loud arguments over cinnamon at 9am on a Saturday. With me all you had to do was stop and listen, then offer to wash your hands and out the...
   Read morei had very bad service with a girl named Kylie, she was rude and not just once but many times. since I first met her. I'm Asian and I feel a huge discrimination from her. She pushed for the bill to spite us, and then pushed for the straw as if to spite me. I didn't intend to review and asked her why she did that to me, and she didn't apologize to me but had a bad attitude towards me. I was really confused, I didn't know what I was doing wrong. But the other servers are very...
   Read moreWe went to grab a quick coffee.... which turned into a 20 min wait for two drinks. Every drink that came out seemed to be wrong with the people before us. Which also was true for us, we both received decaf latee's which is not at all what we ordered but ended up just taking what we were given because we were not going to wait for another 20 mins to maybe get the right drink. We will not be visiting this...
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