The Office Liquor Store and Lounge — Restaurant in Livingston

I am a regular customer at your establishment, and until recently, I’ve always appreciated the convenience and atmosphere of your store. However, I had a deeply upsetting experience during my visit on 8/15 around 3:45pm on August 15th]that I feel compelled to bring to your attention.

While purchasing a bottle of wine, I was asked to present my ID—which I did, by clearly showing it to the cashier. Rather than simply verifying my age, the cashier immediately adopted a confrontational tone, demanding to “hold” the ID and stating she would refuse service if I didn’t comply. When I calmly mentioned that I had taken state alcohol service courses and understood the legal standard, she cut me off, invoking "company policy" with clear hostility and no explanation.

I am 34 years old and have never had issues with your ID policy in the past—especially not at this store, where I’ve been served many times without this kind of aggression. The cashier’s behavior felt less like a routine ID check and more like an effort to assert power unnecessarily. I left feeling disrespected and singled out, despite being polite and cooperative.

I don’t expect perfection, but I do expect to be treated like a human being. If this is truly your policy, it would help to see it applied consistently and communicated respectfully. If it is not your policy, I ask that you speak with the cashier involved to prevent this kind of hostile behavior from being repeated.

Thank you for taking the time to read this. I want to continue supporting your business, but I also expect basic...

Called ahead to ask if they could accommodate a party of 8 as no other place in town wasn't busy. Whoever we talked to acted like we were stupid for asking. We came anyway, to watch the game. I got a margarita, we all ordered in accordance to our bill so it'd be easier for her. Our food came out exactly the same way as if we were sitting at seperate tables. We got to watch eatch other eat for an extended period of time. Every app came out with or after the food we had ordered, which defeated the purpose entirely. This happened three times. The last two at the table to get their food had actually gotten the app ten minutes after their food arrived and had to remind the waitress they had even gotten it. I would NOT recommend this place nor would I go back. Food was mediocre at best, I wouldn't waste my time...

I don't even know where to start with how dissapointed and mad I am. This use to be my go to bar. Now its a trash bar. The bartenders don't seem to care about the custamers any more. The owners I see in there getting trashed dayly. And the cook came out from the kitchen was playing with his hair and bandana then put his hands under the table. He also just sat there at a table not caring about anything it looked like. I remember when there were great bartenders working there. I still see one or two from time to time but not nearly enough. The male bartender went out for a smoke and to bulls* after looking right at my wife and myself about 4-6 times. While the girl bartender was getting slammed with orders. The new owners took this...