It's been some time since I ordered from a diner. So, traveling from Honolulu to LAX, then onto Sacramento, California have been a change. Not only by time, but you wake up and realize, how good it felt getting away to just relax and re-center your thoughts. Our flight was good but my wife said, let's turn around and go back...Wow! I am ready. Anyway, we finally got into our hotel for the night and I remembered the grat meals that Danny's serve, so we stopped in. The floors we clean. This is one of the first measurements to determine if I am going to eat there. The next thing is to smell. It smelled good, my food receptors fire off my hunger sensors. Next to be noticed was the pleasantries of the manager or associates. I gave them a GO because I was recognized by two people, the manager and associate both called me out regardless of their actions in assisting others. Next, order time, how long would I have to wait before my order would be taken, 5, 10, 15, 20, 30 minutes or more...working with a short staff and hungry patrons with knives and forks. They passed, my order was taken...wait for it, 10 minutes. They were extremely busy, but they were ready to take my order without any hesitantation. That's good service. I was in and other there. Thanks for visiting and reading my review. Click Follow and I will...
Read moreMy family and I went to this Denny’s today, 1/29/22 and were not treated politely. There was a couple who was ahead of us (we were three) and they were seated right away. We put our name on the list and waited several minutes before another family came in and were seated right away. Then again another family came in and they were seated. There was seats available next to the register and we were not offered them whatsoever. The manager GUILLERMO approached us and asked us “how many” after being put on the list already, we let him know and he said “I have nothing for three” and proceeded to sit down the people who came in right after he spoke to us. I found it entirely rude and disrespectful as we were pushed aside and waited for a seat to be open. The open seats were not offered to us and all we wanted was to sit down and have breakfast before I had to go to work this afternoon. Was it because we were a LGBT family of three? This experience completely ruined our Saturday morning and will not be returning here ever again. Guillermo, if you are going to be a manager of a FAMILY DINER you should be more respectful and polite. A “we’re sorry, there are no booths available at this time, would the seats up front work for you?”...
Read moreI usually come here as a dasher to pick up orders for delivery to other customers, and the staff are always friendly no matter what time of day/night you come in. The 100% accuracy of every single order I have ever delivered from this specific location is incredible. The amount of attention and importance they give to an order from the time it is received to the moment it is bagged and in my hands is nothing less than consistently stellar. I wish all businesses carried themselves with the level of professionalism, care, and dedication each one of the employees at this location brings in to work from the time they walk through the door to the time they clock out.
Also: Pat is the best and she deserves all of the promotions and raises ^_^
Also, also: I got to eat as a customer in a booth tonight while I was avoiding chaos and drama at home, and Pat made me feel right at home and the chef on staff cooked my food better than a home cooked meal. I am no longer sad about my family’s drama and my belly is full of good food and I’m going home to sleep now ^_^...
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