Iāve been a loyal customer of this place for quite some time, and Iāve always appreciated the quality of their food. Thatās why todayās experience was so deeply disappointingānot just because of the dish itself, but because of how the situation was handled. I ordered the chicken saltimbocca, expecting a classic preparation. Instead, I received something that frankly no Italian kitchen should ever serve: a beautifully cooked chicken dish with its own sauce, placed over penne marinaraātwo completely different sauces, clashing in one plate. Anyone familiar with Italian cuisine knows this is culinary confusion at best, and at worst, a total disregard for tradition. To their credit they did offer to remake the dish which I declined because I intended to try and eat it but It was genuinely unappetizing and later provided a refund which I appreciate. But when the cook came out to speak with me, his response was dismissive and unhelpful. Thatās not the point. Iāve worked in and dined at many Italian restaurants, and Iāve never encountered anything like this. It wasnāt just a bad dishāit was a frustrating experience that ruined my lunch and forced me to leave work to return the order. Itās a shame, because we order from here often and usually enjoy the food. But after today, and especially after the way the issue was handled, I wonāt be coming back. I...
Ā Ā Ā Read moreI must first say that I am the most pickiest person with everything, but with my food, I'm very, very particular and anal. I had a taste for a turkey bacon egg/cheese. Well done, it is a must. I called J & S Pork Store and asked if they were still making breakfast sandwiches because it was almost 1 pm. The nice lady on the phone told me to hold on she's going to check, and she came back and said, "Yes." I ordered, and when I tell you, it was the very best turkey egg/cheese on the roll that I've had since moving out here to Jersey. I am so satisfied and happy that I was able to get that simply amazing sandwich today. I couldn't wait to get home and make me a cup of coffee to go with my sandwich. My daughter was home, so I told her she had to try some of my sandwich. She was like Omygoodness. This sandwich is fire. Where did you get this from.. I was like, Im going to send you they info Please tell me that I can come and buy that sandwich at least 3 times a week just how it was today, I promise to come early. I would like to say thank you, and I appreciate you being of such great energy and service. See you guys...
Ā Ā Ā Read moreWell people were nice , chicken sandwich was not bad ,but chicken was cold and sitting, the bay marine not keeping food hot, it was two thirty, food was looking well done and empty chaffing dishes, the tripe was tough and sauce was not cooked try roman style with pancetta, chick peas , it meds more flavor, the decor needs to look classier, not remolded, feels like a botega, hopefully it will get better, visenti was amazing place even Andy, dida good job cause Moro stayed with him for two years , they wanted to give the place the respect they deserved, been a customer for over fifty years, the name was essentially for this place , wouldn't changed it, I feel like the food being cooked is rushed ,more love in it will help, otherwise I'm not giving up on the place , I'm sure you will...
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