Tropical Smoothie Cafe — Restaurant in Lombard

Walked in between 11:56am and 11:57am this morning 6/20/25 there were 3 girls 2 Caucasian and 1 Black. I said hello no one spoke. I stood there looking at the menu the black girl was placing containers into a bin and one of the Caucasian girls was standing on the side arguing with someone which I believe she was on the phone calling someone a liar. I stood there mind you when I looked at the phone it was 12:02 when the black girl finally acknowledged me. I found it rude and the customer service for this being my first time made it my last time. I was in the area normally go to smoothie king across but wanted to try something new since I seen they had wraps on their menu but would just rather stick to what I know. People such as themselves will make an establishment lose customers and potential customers because of their lack in customer service not knowing if it wasn’t for customers they wouldn’t have a job. I kindly walked out and will NEVER return.. the first impression I had was unacceptable and they need to hire people that...

This location just opened recently. I came in here to see how it is, and they did not disappoint. I only ordered a smoothie, but to my opinion, the size and price are equal. It's delicious and a great size. I ordered the new super sunrise sunset smoothie- one heck of a tongue twister- and it is like a pineapple and orange smoothie with a hint of mango to help that smooth texture. It was pretty dead when I came in, but my order took less than 5 minutes. Took me longer to figure out which i wanted to try honestly lol. I'll definitely be back to...

Sad to be writing this cuz I love tropical smoothie… but this location is filled with lazy kids who never have the food prepared… half the time the bowls are not on the “menu” because they didn’t prep the fruit…. NOT MY PROBLEM DO YOUR JOB!!! Then when ever I ask for extra toppings they NEVER put them but yet I’m charged?! RIP OFF!!!! And then they all walk around with an attitude problem every single KID that works there…. I WILL BE GOING TO BONITA BOWLS from now on… WHAT A RIP...