This store seems to be extremely poorly managed. The tall woman who appears to the manager quite literally stood there on her phone in the doorway for the last 20 minutes rather than assisting the other girls in the store that were making all of the orders. The only time she seemed to do anything was to berate the other employees instead of helping anyone. My order took forever and I should have honestly just gotten a refund and left but I didn't care to interact with the manager or pull one of clearly stressed out employees off of what...
Read moreGreat location and the staff is accommodating with modifying the drinks to suit my liking; mistakes a few times making a 24oz when I had ordered 32oz. The "chocolate dream" is my favorite: loaded with cacao, carobs, avocado, dates... kind of bland the last 4x I ordered it, maybe because I ask for 32 oz instead of the standard 24 and no agave nectar. Wish it had a stronger cacao taste (love the theobromine!), and lived up to it's name... My 2nd favorite is my "blood infusion" of mainly beet juice plus other vegies, no fruits....
Read moreI’ve been a loyal customer here for quite some time, and I always appreciate the friendly service I receive from the morning team. However, I wanted to share my experience from today, as it was disappointing. Leyna’s attitude was unprofessional, and instead of working to de-escalate the issue, she asked if I’d like her to call the manager.
It would be helpful if employees were given additional training on providing positive and helpful customer service. Thank you for your attention to...
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