Shannon's Bayshore Saloon — Restaurant in Long Beach

Imagine sitting at the bar patiently waiting for 15 minutes trying to get the bartender's attention and when you finally do (which an inebriated regular who calls him by name had to flag him down for us) he looks at his watch as if you ran out of time to order and you're bothering him. Well that's exactly what happened to me and my friends. And Jose was quick to let us know he was bothered by the look of disdain on his face and when I called him out about his disrespectful gesture and look of disgust his exact words were "because I'm trying to get out here and go home" Well now my question was answered. Jose didn't care about giving us great service he didn't want to give us service at all because he simply wanted to leave work or hates his job. Which I tell everyone in the service industry or customer service "if you hate your job do us all a favor and quit so someone who enjoys working gets the opportunity" Me being a bartender myself I told Jose you should treat every guest that comes to that door as an opportunity to build rapport and ultimately a reoccurring guest who can potentially help build the growth of the business by word of mouth. It helps your pockets as well being in the service industry it becomes more money for yourself when you have regulars who come in and spend with you. Jose clearly didn't like being called out and his ego let me know that. He became extremely confrontational and aggressive. Not only did he say he doesn't need my money he told me to calm down in an attempt to manipulate the situation to be a victim. I told him I was completely calm and making constructive criticism from a customer's point of view. He then told me "I hear a lot of talking and you running your mouth" then went on to make suggestions of me to shut up. I then was kicked out for zero reason. I guess you could say the reason was me wanting a drink but encountering a rude employee who wanted to get home so he decided he was going to give bad customer service and instead of being apologetic he became extremely disrespectful. As a hardworking adult I choose very wisely where I decide to spend my hard earned money especially in this economy and I like to go to places where I feel welcomed. A quick night out after work trying to snag a couple of drinks and enjoy some time with friends turned into an egomaniac abusing his authority because he didn't like constructive criticism. The smug look on his face as I was being escorted out is enough for me to never want to come back to Shannon's where I frequent both location every so often. Me being a local in Long Beach working near the location downtown and also my daytime office job in Orange County it's been a place I like to suggest to colleagues as a place to get great drinks and usually great service. This only happened a few hours ago but I felt compelled to share my experience because a great day turned sour based off one person's actions. I can say it was nice to see my dollar still posted on the wall which reads "TIME" in the back end the bar. But sadly after this experience I will not be returning as there are others places in the area I can spend my "time" and money with. And in Jose words who represents this business I'm sure they "don't need my money" (The bouncer outside gave me his name and hoping...

Ive been to Shannon’s a couple times it’s a cool decent place to go to. Group of 6 we arrived last night around 10/11 PM. I wasn’t drinking but everyone else in my group was drinking moderately.

Around 11pm my brother-in-law tells me the female bar tender didn’t want to serve him anymore. My group waited patiently and wasn’t rude when ordering drinks. She then told the other bartenders to no longer serve us.

She had an issue with the way my brother-in-law tipped her.. But my group never tipped her less than $2. The night wasn’t over because they were going to continue paying for drinks and tipping her continuously . But she refused her service to us probably because my group is Mexican. She even told the busser to kick us out but he seen no reason to kick us out and she even informed the other bar tenders ( male) to stop serving as well. He still served us though, I give the male employees a 10/10.

I was sober enough to know she was drinking on the job. I also found out that she was the manager . 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

We were just trying to enjoy our night. Thought Shannon’s was the spot but I guess not. Poor professionalism on your...

Not really sure how to start here, because I'm sure there are a lot of people who would love this place, and that's what nightlife is all about. But speaking as a bartender who appreciates any form of competent bar, I was supremely disappointed in this place. For being an eclectic atmosphere in a prime location I was supremely disappointed from start to finish. Nothing made sense from how their security worked, to their incredibly understaffed bar, to their inability to measure drinks resulting in terribly over serving everyone, this is a place that could actually make more money than they realize and are creating problems by assuming that their appearance is king. But hey, they were busy and will likely continue to be busy thanks to their location, but anyone who is reading this that is looking for a worthwhile bar to go to, not a party scene with amateur bartenders, should avoid. Here's to hoping they give a better name to the bars on 2nd Street! Or maybe a secret shopper will...