Subway — Restaurant in Long Lake

Worst. Walked in and waited a few mins while listening to the employees in the back goofin around(I get it, work place comradery) guy comes out with the blankest stare and no greeting. I noticed he was wearing one plastic glove which looked greasy already. I said hello and he put on the other glove. Not new gloves, one used and one fresh. Then again a blank stare. Didn't ask what I was ordering or make any attempt to seem welcoming, just stood there...I told him I needed to double check my order and as i was going to make the call, i heard him mutter something under his breath while he scurried to the back, so i left. All this was in just a few short minutes, but 10 years in the service industry and you notice these things FAST. I don't want a sandwich from a place like this. 0/10. Would recommend...

Had the worst experience today. Ordered 2 6" subs - I didn't see them until they already had meat and cheese (which I had to saw what kind of cheese twice! they were 2 footlongs. I said...oh well. Had to ask twice to get them toasted. One sub was good. There was SO MUCH honey mustard on one - it was in the garbage. She had to go in back 3 times while making 2 very easy subs. I was on lunch break and only customer in line. Second time with horrible customer service at Long Lake location - I'll be driving further to go to Mound going forward. Back late from lunch break AND had to through the sandwich away - sauce literally everywhere! Wish I had taken a photo! And...

I went to the counter and asked do you have gluten free bread at this location. She said yes. I said are you sure she said yes. She instructed the young trainee to take the wheat bread from the same area as the bread with gluten out to serve me. I explained to her that is not gluten free and she insisted the wheat bread was. This store needs to be educated on what this is or it could get someone very sick. Also this woman had a person with disabilities working for her in the store she was very rude to him. If you do not have time to train or address situations correctly then maybe not have a person with special needs there during lunch rush. Will never go...