Ordered the Gingerbread Buddies two days in advance and received email stating the time they will be ready for pick up. When we got to the store for pick up at the said time, I find out we had to wait another 1hr or so for them to be made. When we finally did receive the gingerbread buddies, I was then informed that they had ran out of marinara sauce. How do you run out of marinara at a pizza place?
The gingerbread buddies themselves were very good, but it did feel incomplete without the sauce. I was more disappointed with the service and lack of organization. In my opinion, advanced orders should have been prioritized rather than orders coming in from grubhub...
Read morePlaced a phone order , first time ordering we wanted to try this new place. At the end of the call I said thank you and the young lady on the other line said “YUP” What does that even mean??? YUP I spoke to Lauren the assistant manager who will relay my first time experience to the GM. I have not even tried the food yet but the service over the phone was not a pleasant experience. Please fix this customer service is important. We have 3-4 local pizza shops that are all competing for business and customer service is KEY. Review PART II Food was very good…. Try the pizza skulls. The Hawaiian pizza...
Read moreMy family and I first time here and it's a complete a NO, NO. First of all the cashier Madeline has no people skills, is not welcoming and stands there looking at you while taking your order as if you're annoying her. Also, she braided her hair right there up front (disgusting!! It's a food place, please don't touch your hair!) Second, the fettuccine alfredo seems like the frozen one's you find at the supermarket. In conclusion, do yourself a favor and go elsewhere we could have saved our $70 and gone to a great italian restaurant instead....
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