0 stars - Came to treat myself for a Sundae, left with nothing.
Ordered a banana royal. The person helping me decides to put the bananas on top of my ice cream. By the time I pay and get to my car I notice that they gave me half scoops. I come back inside and show the owner who says it's Baskin Robbins who decides the serving size. I threw the sundae out and asked for a receipt. I will be calling corporate and getting a refund. Don't waste your time or money here.
*Edit: I tried to call the corporate number for a refund tonight but they are closed. I figured I would try to call the store and speak with the owner for a refund. Again he denied any wrong doing, but admitted that the person helping me used a kid's scoop. He still denied...
Read moreWe were going to be in town for my grandson's Birthday so we decided to order an ice cream cake ahead of time near where we would be.
I am very picky and ordered a special cake with ice cream chosen for each little cone that would be on top of the cake and of course a special ice cream that they did not have on their list for the month. I did this by phone. The woman I spoke to was very nice and assured me my order would be right and ready on time. It was.
The place is just spotless and the service is wonderful. We were so pleased with the cake. It was great. We also had some ice cream while we were there and it too was wonderful.
We especially loved the service from the B&R. It was just perfection.
Have a great time eating...
Read moreI use to come here a lot but a few years ago my family got my birthday cake here and it was ugly. I tried talking to the girl behind the counter but she was no help. I talked to the owner and he was very rude. The cake was not even the right flavor. I talked to everyone i could then decided to just go the the other one on Riverside and Cahuenga. Now i...
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