On Sept 24 I emailed Toluca Lake Florist an order for a Happy Bday arrangement to be delivered Sept 28 to an address 1/2 mile away. They emailed me back Sept 24 confirming the delivery and asked for a back up cell#. I also responded back within mins on Sept 24 and gave them a 2nd cell#. THEY NEVER DELIVERED THE BDAY ARRANGEMENT on Sept 28!! They didn't call me! They didn't text me! They didn't email me! THEY JUST DIDN'T SHOW UP AT ALL! I went today to go talk to "Steve" about it and he said (and I quote), "I'm not very good with emails, I'm better with text. But I can deliver something right now." Her Bday Brunch was 2 DAYS AGO, and no, clearly you aren't good with text either! INSENSITIVE, DISMISSIVE and...
Read moreToluca Lake Florist is truly a gem! Steve is incredible — you can tell that his passion for flowers shines through in every arrangement. He doesn’t just make bouquets; he creates pieces that feel personal and full of life. The care, detail, and creativity he puts into his work really set this shop apart. If you’re looking for flowers that make a lasting impression and service that makes you feel valued, Steve and his team are the...
Read moreClassy!! Aw this florist is wonderful! I didn't get a confirmation of the flowers being delivered. So If you are far away, and ordering from Toluca Lake Florist, they are a classy operation and have been there a long time. They do great work! I called them and found out that my order had been delivered!!! I also use them for my daughter's wedding when I was living in Los Angeles and they did a fabulous...
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