Burger King — Restaurant in Los Angeles

This place has terrible customer service I came in and spoke with the "manager" YEsenia Martinez who told me that my COMBO does not come with a drink and gave me attitude so I took my food to drive off and find out two things were missing I go back and it turns out that "yesenia" and the rest of the crew were gossiping about what happened calling us names LITERALLY WHILE IM LISTENING TO EVERYTHING !! Then I hear her say she didn't even give me the right name and when they saw me they all stayed quiet and fixed my order. I wouldn't recommend this place to anyone honestly don't waste your time there is a bunch of immature GROWN adults there. I hope the franchise owner reads this or "yesenias" manager does because this is really unprofessional and I quote yesenia because she didn't give me her actual name when I told her I was going to complaint P.s. I always buy breakfast at Burger King and it has always came with a drink and I sometimes still pay the surcharge to switch to...

I was charged for items I asked for but I didn’t recieve them. I noticed once I was home, I tried calling but the phone number listed on the receipt is no longer in service. I tried to do the survey but I couldn’t because the person working in the drive didn’t give me the complete receipt. It’s missing the store number. In my order I also asked for cheese sticks and one was bitten. Like you can literally see the teeth marks. I give it two stars because the food was warm other than I was missing part of the order. I had to come home and cook for myself. Something I didn’t want to do since I’ve been sitting in the doctors office for 2 hours with a toddler. All I wanted to do was sit down and eat. I suggest that the orders are double checked before the are given to the guest. One last thing... some employees need to work on customer service. The one that got my payment wasn’t as courteous as the other one I’ve...

I usually stop by this location for my quick breakfast. This morning I went in the drive thru ordered a #3 meal (French toast sticks) with a vanilla iced coffee. The employee repeated back "number 4 meal" (3 and 4 sound nothing alike). I corrected her and proceeded to the window. After receiving my drink and my bag, I drove to my destination only to realize when I got there that they had given 10 chicken nuggets and a syrup packet! No French toast sticks. I was quite upset to say the least; chicken nuggets, iced coffee and a syrup packet. I then tried to call the number on the receipt to complain only to get the message that the number is disconnected. My next step was to Google the location for a more accurate phone number; that number is also disconnected. I'm incredibly disturbed and want my money back for this horrible...