Del Taco

"I recently visited Del Taco and was met with extremely disappointing service. After completing my order and payment via mobile, there was no response or communication from the staff, leading to significant confusion and dissatisfaction.

My child was waiting in the car for dinner, yet the staff showed no initiative. They merely looked at each other and took no action. When I presented my order details through the window and requested a cancellation, they ignored me, responding only with smiles but no solutions.

This experience completely ruined our dinner plans with my child. Del Taco has a responsibility to provide accurate and responsive service. This incident raises serious concerns about the training of Del Taco's employees and the quality of their service. If your operation hours end at 8 PM, it's unacceptable to allow payments past this time. I find it incomprehensible how this store operates under such management and with staff who behave in this manner.

I demand an immediate refund for my order. It would also be enlightening for Del Taco's owners and executives to experience this situation firsthand, especially with their children, to understand the impact of such poor service."