Del Taco — Restaurant in Los Angeles

"I recently visited Del Taco and was met with extremely disappointing service. After completing my order and payment via mobile, there was no response or communication from the staff, leading to significant confusion and dissatisfaction.

My child was waiting in the car for dinner, yet the staff showed no initiative. They merely looked at each other and took no action. When I presented my order details through the window and requested a cancellation, they ignored me, responding only with smiles but no solutions.

This experience completely ruined our dinner plans with my child. Del Taco has a responsibility to provide accurate and responsive service. This incident raises serious concerns about the training of Del Taco's employees and the quality of their service. If your operation hours end at 8 PM, it's unacceptable to allow payments past this time. I find it incomprehensible how this store operates under such management and with staff who behave in this manner.

I demand an immediate refund for my order. It would also be enlightening for Del Taco's owners and executives to experience this situation firsthand, especially with their children, to understand the impact of such...

Well What Can I Say! This Place Has Gone Down Hill As Of Late. I Ordered A Few Items This Evening And Went Home To Discover That My Beyond 8 Layer Burrito Was Missing. I Checked My Receipt Seen That They Had Charged Me For A Regular 8 Layer Burrito I Called This Location let them Know What Happened And Told them I ordered the beyond burrito I Was Told It Was A Mistake And They Would Fix Just Come Back to the drive through and they would handle it. So I drive all the way back get to the drive through the girl hands me a bag and says they added a (Small) free order of fries and fixed my order. I was still a bit irritated having to drive back but figured people make mistakes and I got a free fry for my troubles. Well! I get home take a couple of bites the burritos Cold! and there’s no beyond meat or any kind of meat at all! Just beans lettuce & cheese They Never changed my order Probably Gave Me the same burrito that was sitting there the 1st time I went. The staff there needs better management! Or Managment Needs To Hire Better Staff. I Am Very Dissatisfied! And Won’t Be Going Back To This Location Till Something Changes! Would Give One Star But At Least The...

We came here for an evening late night snack but to our dismay the drive-thru line took us 30 plus minutes. When we found out why we discovered that the gentleman working was the only gentleman working the line was all the way to the end of the parking lot of cars waiting to get their food the poor guy looks super stressed and out of breath he was nice but you could tell overworked management should really do something to get him some help. Now let's talk about the food the food was well let's say not the best not that Del Tacos the best so that means the food was the worst because of the long wait other than that you expect not so great food from Del Taco you just don't expect to wait 30 plus minutes. I would say visit the Del Taco that's on Sepulveda and Nordhoff they're much quicker and the food's always fresh other than that you guys have the rest of the beautiful weekend...