Denny's — Restaurant in Los Angeles

I will start off by saying...Denny's has not been the same for me for a little under 20 years. Most of the Denny's locations I have been to have always left me with regret on even going to eat at one. Most Denny's locations aren't the greatest esthetically and the atmosphere in any restuarant is a huge part of the dinning experience. Now, I only stopped at this specific Denny's location to use the restroom. Traffic was horrible as usual when you're commuting in the 405, and we all know how horribly hard it is to find a restroom...especially one that you can drop the numbers and not feel dirty after. Like all locations in the city, you normally have to be a customer to use the restroom...so of course I ordered a meal. When I got seated it was quick and I immediately asked for a decaf coffee and briskly walked to the restroom. When I returned the waitress brought me my decaf beverage and I could tell she was kind enough to wait until I returned which I appreciated. After my restroom emergency was handled and I sat down. I was able to norice my surroundings. Normally, all the Denny's locations I have been to in the past 20 years have looked terrible and are pretty dirty. This location is actually pretty nice and quaint, and fairly clean. After I had some time to look at the menu the waitress came right when I closed it and set it aside. She nicely took my order and I didn't feel rushed at all. The waitresses name was Gabriela, and if anyone in management at this location reads this...just know, Gabriela made me want to come back in the future. I ordered the multi grain pancake meal. I got the eggs over medium and coupled it with sausage and bacon. When I've ordered this meal at other locations it typically never looks like the picture, and not in a good way. When my food came it actually looked good, and I was pretty amazed th as t it looked edible. I just wanna say this before I continue. I had a protein shake before I got on the road to start my commute home, so keep in mond I was not hungry. The Denny's I have been to in the past always had flavorless hash brown and eggs, and the pancakes were always hard to eat because the flavor was not there. Oh, and the sausage and bacon were always burnt and cold. I can say I have been disappointed with restaurant pancakes for half my life and especially at Denny's. Today I was surprised! The food had flavor, wasn't cold, and the pancakes were very good. I don't know what the cook is doing in the back, but he made some good food today.

For all you out there...I would say you should come to this Denny's if you are in the area, but normally when any restuarant becomes well known, even a chain restuarant, people go and food quality goes down.

Sooo...I'm not going to say if your in the area and craving Denny's to stop by at this location. However, if you have a bathroom emergency and need somewhere "to go". Just know you won't be wasting your money as a customer at this...

I had a really bad experience today after ordering my food to go via UberEats. I am really not much of a complainer when it comes to restaurant service since I work at one too, and I rarely have to write bad reviews. This was not passable though, and I do hope I can get a refund. For the manager's note, the order number was #0F41C

It was the Double Cheeseburger that I often get at Denny's and it's really good, but this is the 2nd time I had ordered it at this location. 1st time wasn't too noteworthy but this one was very bad. For one, the service when I came to the restaurant was very poor. The guy working the host stand was clearly not wanting to be there and when I told him my name for the order I was picking up (which was right at the counter to the right, he told me to wait a second and then he went past the bag and went to deliver food from the foodline to other people despite him not rushing to do so prior to my arrival. It was a minor thing, but he then attempted to hand me the order without checking if there was a drink, which there was, and I had to remind him. This is honestly just typical "I don't wanna be here" worker behaviour which, while I can understand, I don't support, as a hard worker myself.

But none of that would be enough to warrant this review. When I got him and I opened the burger, immediately I noticed it was very greasy and smelled off. The wrapping around the burger was drenched in meat grease. Then, after a few bites, it felt oddly cold. I reheated the burger and tried again, and then I realise that it was cold because it was undercooked, severely. I've added a picture here to show how red the beef was. Keep in mind, this isn't making the burger rare, this is uncooked ground beef which is not supposed to be served as if it was rare. It needs to be cooked all the way through. I noted when I picked up that the restaurant wasn't busy. It was about 6PM so there wasn't any need to rush the order, and yet it was clear my order was very rushed. Even the presentation was off, the burger was a third poking out the side.

Ultimately I could not finish the burger because the taste of raw beef was too much and I tossed it after only about 5 bites. Had I not realised, who knows what food poisoning I could have received. I don't know the proper way to go about this, but if the owner of this location sees this review, I would appreciate a refund as this was not an enjoyable meal. I do my best to give the benefit of the doubt but I cross the line when I'm served potentially...

Got here about 1:15pm with the wife and kids for some late breakfast after a nearby water polo tournament from my oldest son. Walked up to the reception area where I wasn't greeted and instead just questioned if a table for four was needed. After an affirmative answer we were told one would be available shortly. Turned around and made conversation with the wife and kids to pass time. I observed above the entry door a sign stating maximum capacity of 225 people. Close to ten minutes later and impatience setting in with an amount of hunger as well, I asked the host if that table was almost ready. He replied almost as he came and guided us to it after about five minutes or so. After being seated, took close to another ten minutes for a waiter to come by and offer something to drink. I stated we were ready to order as he prepared himself to take such. After placing the order he came back shortly after and brought four glasses of water as we requested. He placed them on the middle of the table as he set four straws right next to them as well. He also set down four sets of utensils right next to the glasses of water. I pointed out to my wife that the maximum capacity of the place was 225 but that it was nowhere near that many people there at that time so I didn't understand why the service was so slow. My wife requested a hot water cup which was missing a slice if Lemmon as it is usually served when requested. After fifteen minutes or so, finally we got our meals that were litteraly slid on to each and evryone of us instead of well mannered placed in front of us. My wife commented on this by saying that perhaps the waiter was having a hectic kind of day. He never came by to make sure all was well with our meals except when he did he brought me the check and stated he was going for a short break. Never he mentioned to us him delegating his duties to anyone else in case we needed any attention while he was absent. As we finish, I respectfully left two dollars on the table as I thought his level if service deemed so. The wife walked to the cashier to pay for the check and as she did was the level of surprise that the person that rang her up for the meal never commented to her on the quality of the service nor the meal itself. Will not be returning to this particular facility and will strongly discourage anyone from...