Jack in the Box — Restaurant in Los Angeles

*Update *(Original post at the bottom ) I tried to speak with the manager extremely rude woman. Hung up in my face three times. lol before I could even raise my own voice in frustration. The level of unprofessional behavior she demonstrates is alarming I’ve also seen other reviews about her so now I know this isn’t a one off incident not sure how she’s still there obviously there’s some family ties in ownership other wise they would have gotten rid of this lady. This whole situation has been very frustrating and disappointing I had been coming to this location for so long never had an issue besides maybe an item being forgotten or a long wait. I’ve always given grace but to be treated like this after getting sick and STILL giving them the benefit of doubt until and I mean UNTIL I spoke to there so called manager.

Got sick was in the emergency room, throwing up all night last thing I had to eat, and the only thing I had to eat was jack in the box ironically, I was fasting the prior two days leading up to getting food poisoning. honestly, I go to this Jack-in-the-Box often so I would’ve never thought that would happen attempted to contact the manager over the course of the next week to no avail. Finally, the final one week my husband has an opportunity to speak to her and she said she needs to review the cameras to see what happened and she’ll let him know if he’ll get his money back. Y’all tell me what that sounds like. what are you reviewing the cameras for in regards to someone getting food poisoning? I’m kinda at the point where I’m done eating fast food. Horrible location horrible customer service don’t come here unless you want to get sick and never get a call...

Jack-in-the-Box number 279 Jack-in-the-Box needs to list the address on the receipt of the location for customers to easily be able to identify which Jack-in-the-Box they went to . Jack-in-the-Box does not offer a good service for vegans are vegetarians myself and my family we are loyal customers and we eat at Jack-in-the-Box Sunday through Saturday. That is $30 or $35 a week with being with Jack-in-the-Box. we always Order to breakfast platters in the morning no bacon no sausage sausage substitute for hash brown or pancake or egg usually we request a substitute for hashbrowns two days out of the seven representatives will be cordial and place our order properly other times the representatives and team leaders and managers are rude as ever ! This is an out rage and is completely frustrating . Jack-in-the-Box corporate office needs to send a Los Angeles wide email to each Jack-in-the-Box with my family's name in the subject title when we come in order we want what we come for. No exceptions no unfortunate situations ! Mary (cashier) rude this morning. She rang up the two breakfast platters and added the no meat sub hash brown. The team leader Rocio rushed over to say no we cannot do that as Mary removed it from the screen. Someone needs to contact me immediately and urgent response would be greatly...

Employee Alejandra who was running the register thought I was lying when I kept asking for a missing items from my order. She asked for my receipt twice and still can't give our orders right. The first time she thought I was lying about a missing soda that I didn't get . The 2nd time I came back with my sister since jack in box forgot to give my 6 year old nephew with AUTISM kid's meal . Alejandra still had the audacity to ask for the receipt the 2nd time and she wasn't trying to give us the kids meal. To be fair yes we were frustrated already but due to the fact they kept taking forever with our items and yet we were not the only ones who were frustrated. I just don't understand how Alejandra wasn't trying to give us a kid's meal for my nephew when we already paid for it. She even checked the receipt beforehand. My nephew has autism and he really was hungry already . We were not going to wait or leave without his kids meal. Yes she can say we were angry but we had the right to be ...