Jeni's Splendid Ice Creams — Restaurant in Los Angeles

What I liked the most is that they have at least four vegan flavors. My recommendation is to get the Texas Sheet Cake and the Cold Brew with Coconut Cream. A particular thing you encounter at Jenni's is that the 'scoop' is actually 'a half of a scoop for you', and this is confusing and smart at the same time. I believe this concept was designed with marketing purposes in mind. The 'scoop' is designed for their understanding of a scoop, not yours, but what you see while the kids are serving your ice cream is that they are putting two scoops. Think about this: When they call it a scoop, in your mind you must have 'a half of a scoop', but leave this in your mind, don't say it because you will be creating a mess. I'll give you one example. If you want to try two flavors, ask for a scoop made of Cream Puff and Dark Chocokate Truffle. The kids will put a scoop of one flavor on the cone, followed for a scoop of the other flavor on the same cone. In their mind, they are giving you 'a scoop'; in your mind, you are seeing that they put two scoops. What they see is that the whole amount of ice cream given is A SCOOP. In order to avoid confusion, try to see that the total amount of ice cream they put on your cone is called A SCOOP, even when you saw they put two scoops. As I mentioned, I believe Jenni's did that to give the impression that in a scoop, you can get two flavors. Today I ordered two scoops of two flavors and what happened was that the girls put two scoops of chocolate in a waffle bowl plus two other scoops of another flavor and charged me for two scoops, no matter that what I saw when leaving the store was a bowl with four scoops. If you don't like my review or you don't understand it, please don't blame it on me, blame it on Jenni's for calling two scoops,...

I'm Vegan and they offer extraordinary flavors. My favorites are the Texas Cake and the Coffee Brew with Coconut. A cup with two scoops is $5.50; not bad for a good class frozen dessert. No restroom available at this location; street parking (hard to find during business hours and if you are lucky to find a spot, it will be metered. Parking Enforcement is very strict, so, be careful with that. Set a reminder on your cell phone to move your car or add another fare), but you always find a spot on the street behind Jeni's. They have a small bench outside the store for you to enjoy your treat, as well as several tables and seats in the backyard patio, so you can enjoy your purchase. Jeni's add new flavors from time to time. This location is in the middle of an old town kind of street, with a lot of trendy and hypster oriented businesses. It...

The ice-cream is yummy.... BUT

the whole rest of the experience in this store was awful. Persons behind the counter were rude and didn't really care about a good customer service. They were more interested in dancing behind the counter while the lines were getting longer and longer. The outside area was a mess, dirty napkins all over the place, the tables were covered with sticky ice cream leftovers. And crew member was sitting there with a couple folks, not caring about anything(i don't know if he was on his break though). And worst thing no customer bathrooms anymore. Cheers to that after having ice-cream with two toddlers and no diaper bag with you cause you thought they have a bathroom.

Nevertheless, so sad ... It was such a lovely and clean store when they opened and know this. .. Won't...