Palmsugar Thai To-Go (Inglewood) — Restaurant in Los Angeles

The BOMB!!! A Ghost kitchen? Yes. This was our first time trying a ghost kitchen. What is a Ghost Kitchen you might ask Not a restaurant no place to sit. It’s usually cooks that rent a space in a or existing building for the sole purpose of cooking and selling. So it’s take out essentially. But the locations can be unexpectedly unfamiliar to that of regular eateries.

Now that we have that out of the way. OMG!!! What an exciting experience for my tastebuds. We ordered two pad thai one with chicken and the other with shrimp. One order of Basil chicken wings, Mango sticky rice and thai tea. The portions are generous and one order can be shares amongst two people. It was kind of pricey I would say for take out.

The food was fresh tasty delicious! Wings crispy and flavorful. You can pick your level of heat.

I love that the orders of pad thai already came with a side of pepper flakes and a wedge of lime. Didn’t have to ask!! We would definitely go again. No pics of the wings. We ate those babies right up.

Oh. It is kind of in what some might consider the “hood”. Just pretend you’re on the movie Friday as you drive down Crenshaw then Florence Ave. or pass up Inglewood High.

You won’t be...

GREAT experience on first order 3/1!! Our order of $100 was prompt as stated on the order page! Shared this experience with at least 5 friends! BUT, today's experience was a TOTAL FAIL. Note: We always tip 10% on takeout orders to support small businesses. Today's 3/3 order of $105 was to be ready at 8pm per the order page. We waited 45 minutes - UNACCEPTABLE and POOR customer service not ready as stated - EGREGIOUS!! I could have cooked a steak dinner in the time my husband waited in a commercial kitchen for our order. ALSO forgot the glass noodle salad and the beef salad. What was an A experience on Friday, was an F today, an F. Unfortunate as the food is delicious.

Called the kitchen and the person who answered could only inform me that there was one person cooking and it was not her fault, that I needed to inform the owner. I happen to speak Thai, I stated that their system should NOT indicate when the order was ready if they could not fulfill that commitment. The person informed me they could not change or update the pick up time.

Only saving grace is that the food is truly delicious. Maybe one more chance...

Okay so I literally had to pause in the middle of eating to make this review! Because I give credit where it’s due! And man is it due!! Let’s start with the customer service! I didn’t get the employees name (maybe nadthawee) but she was absolutely refreshing. She held a very open & friendly conversation while wrapping up her shift after what I’m sure was a long day for her and her staff. I placed an order for some late night pickup, drove a little over 7 miles back home & my food was STILL a lot more fresh and tasty than most Thai restaurants I’ve previously visited in my area. What stopped me in the middle of eating were these flavors! They are truly unmatched! It was a tough pick, BUT I will say, the papaya salad was my favorite of my whole order. This little gem is hidden “literally”. The area looks a bit industrial but it’s literally like a hidden treasure!! I am sooooo happy I didn’t go with my usual 2mile radius thai restaurant picks! I will definitely be back !!!! I don’t do these reviews all that often, but I HIGHLY recommend anyone takes that chance and give them a try, just ONCE….trust me...