Been going here for years and this is unfortunate but will probably never come back again… let’s break it down for ya peeps.
The demons came out of waitress and cashier By the name Mary when I came in to order a simple meal and asked for chow mein instead of there typical rice
Here’s the behavior report Mary rolled her eyes at me when I asked for the substitution and then rudely told me that it was a $4 charge extra which is no problem but her customer service skills was like a barking chihuahua on some anger management issues I mean dear god it was terrible.
I asked for a switch of waiter because I personally am not a professional therapist and would not want to tear her issues apart and begin the conversation but go to Panda Express and relax nothing serious but damn
I have a strong feeling staff has changed their approach and went to the bankrupt state
I wouldn’t be surprised if there gone by 2025
RIP RiceWok. Please find mental health support and change your staff...
Read moreIt is ho-hum Chinese food. Ordered lunch special with Kung-Pao chicken, which included soup, eggroll & soft drink. I wanted hot-n-sour soup. It was neither hot nor sour. The vegetables in it were extremely under-cooked and it was not even hot, temperature wise. Egg roll was a spring roll with vegetables nearly raw inside. Ordered a diet Coke to drink and realized it tasted more like club soda than a Coke. Kung-Pao chichken I know is a spicy dish. Their version is NOT. And I am not sure if it is because it is the lunch special but, I had to look for chicken pieces in the mush they served under this name. Fried rice was okay but not much fried with anything. 2 pieces of eggs I was able to find in a pint size bowl of fried rice. I don't believe I will be a regular customer of this joint, even though it is one of the very few places within walking distance...
Read moreI’ve only tried this place in the last week after living in Studio City over 30 years . First time last week I was headed to the place next store for Philly Cheesesteak but same the Ricewok was full of lunch diners . So I have it a try . King Poa chicken , egg roll, hot Sauer soup and fried rice plus iced tea. Excellent !! And $8.95 bargain. Returned a few days later to try something else . Same lunch special but this time with crisp sesame chicken . Again excellent . I am a Chinese food lover . Traveled to China and Hong Kong more than once . Usually make the drive to Monterey Park for Chinese food . Daughter in law is Chinese and her father is an accomplished Chinese chef . I’m used to eating top quality Chinese . This spot is a bargain and quite a cut above most Chinese fast food . ...
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