I am currently in disbelief. My fiancé and I arrived at this this location on our way home around 11:10PM at the LATEST. After sitting at the drive-thru and no one taking our order after a few minutes, we honked the horn just in case your employees were unaware we were there. Still nothing.
We drive around to the window and there is a female employee at the window, ignoring us. She then becomes extremely condescending by literally DANCING in the window, refusing to make eye-contact with us. However, she absolutely saw us--as she was laughing and smiling while doing so! We tried to get her attention and she just keeps dancing, laughing, and ignoring us.
This was such a weird experience lol. Did you close at 11pm tonight? It doesn't say you do online. And if you did for some odd reason, why wouldn't she just say that instead of just wasting our time by ignoring us and literally laughing in our faces!?
I can't believe an employee would not only refuse business -- but do it in such an immature and unprofessional manner. I would have rather her just said you were closed if she didn't feel like working! This was beyond disrespectful.
While I'm reviewing, I thought I would mention how about a week or two ago at the same location an employee (around the same time, possibly the same person but I'm not certain) took my credit card and didn't give it back. In that split second I remember thinking to myself "wow, that's weird, I've never seen an employee at Starbucks take a credit card and not immediately return it with a receipt". However, my fiancé was driving and I just figured the employee returned it to him after giving us our drinks. When we were almost home, I thought "wait, did she actually not return my credit card?".
After searching my purse we returned to Starbucks, parked, and knocked on the window. It was just about 5 minutes til close or so but they almost didn't open the window until my fiancé literally used a hand motion and mouthed the words "credit card".
Sure enough, my credit card was there.
No apology for the mistake. No "have a good night". Nothing.
However, nothing takes the cake quite like tonight's experience. Literal twilight zone..
What...
Read moreMy recent visit to Starbucks was not just about grabbing a cup of coffee, it turned into a comedy show that made my day. The baristas were not only experts at brewing coffee but also had a knack for brewing laughter.
As I walked in, the aroma of coffee hit me, as usual. I was greeted by a barista with a wide smile and a "What can I brew for you today?" I ordered my usual, a Grande Caramel Macchiato. As I waited, I noticed a sign that read, "Decaf coffee only leads to depresso." I chuckled.
The barista making my coffee was a natural comedian. As he prepared my drink, he performed a hilarious monologue about the struggles of being a coffee bean – from being picked from the tree to being ground and brewed. His delivery was so funny that I found myself laughing along with the other customers.
Even the delivery of my coffee was made into a funny event. The barista called out, "Grande Caramel Macchiato for the most patient customer of the day!" as he handed me my drink.
However, amidst all the fun, the coffee was slightly less hot than I prefer, hence the four-star rating. But the laughter and good vibes more than made up for it.
In conclusion, my Starbucks visit was not just a coffee run, but a mini comedy show that brightened my day. It's not every day you find a place that serves good coffee with a side...
Read moreI love THIS Starbucks location! I moved into this area not long ago, and I have visited this location on more than one occasion. I held off on writing the review to get a better idea as to how this location operates, and I have to say I'm impressed. It gets pretty busy, and while you can walk up, this location is primarily a drive thru. The drinks are consistent in quality and taste. The staff is very friendly and attentive. They introduce themselves before taking your order and ask for your name (even though it's a drive thru) for a more personal touch. The drive thru lane IS narrow, and you can tell that there have been drivers that scrape their car against the wall if they miscalculate. Quality drinks and excellent service are definitely worthy reasons to frequent this location, but for me the cherry on top is a trash can conveniently located on the DRIVER'S side, right before you get to the window. This makes it so easy for me to clear my cup holder and responsibly dispose of any trash in my car ... they keep the trash can pretty clear ... and for me personally, it's such a simple but appreciated convenience that makes THIS Starbucks location my...
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