Starbucks Coffee Company — Restaurant in Los Angeles

Like any other Starbucks for the most part, except the no outlets part.

What initially brought me to this location was the closing time (12am.) I sometimes work late on various things and rather enjoy not always working at home. I dont live too far away and figured this would be a good spot considering it's by a university. Imagining I could go in like a student or anyone else and plug in my laptop and work away... Twas' not the case, since there is only one area in the seating area (center table in front of the register) where one can plug in. Though some may say I can still run on battery for a bit, my battery fails more often than not (unfortunately need the outlet)... From my experience, places like this that stay open late near universities, essentially cater a bit to the students in a way. Thus, outlets for studying/plugging in needs. As I type, I seem to be surrounded by students, but not too many electronics. Or this Starbucks could be trying to help students/people disconnect 🤔 In any case, if you're looking for a cafe type spot to get some work dont with your electronics... this is not the spot.

Overall the store is relatively clean, except for the random puddles of water in the restroom. The service was nice, even the barista apologized about the outlets when I asked if there were any more.) Good amount of seating as well, but not the lounge kind of cafe set up (more like the share a...

Today 10/04/24, I visited this Starbucks location at [9020 Reseda Blvd. Northridge ] and had one of the worst experiences, largely due to the manager’s rude and unprofessional behavior. From the moment I walked in, it was clear that customer service is not a priority at this store. The manager not only seemed disinterested in assisting customers but was openly dismissive when I raised a concern about my order.

I asked politely if they could remake my drink as it was incorrect, and instead of addressing the issue, the manager responded with an attitude that was completely unacceptable. There was no apology or attempt to correct the mistake; instead, they made it seem like I was an inconvenience. The tone was condescending, and it felt like they were doing me a favor by even acknowledging my presence.

Additionally, the store was not well-maintained, and I noticed several employees looking lost and unsure of what to do, likely due to the manager’s poor leadership. It’s clear this location is suffering from a lack of proper management, and it reflects terribly on the Starbucks brand.

This experience has left me questioning whether I’ll ever return to Starbucks forever . I hope corporate takes notice and addresses these issues, as no customer should have to deal with such a...

I recently left a positive review for the Starbucks at 9020 Reseda Blvd, Northridge, CA 91324, but my latest experience was disappointing and aligned with many of the negative comments I’ve seen on Yelp and Google. During my visit, my friend and I were not greeted upon entering, despite the store not being busy. We waited for Michelle to take our order, and when I mentioned my previous positive experiences and ongoing loyalty, she did not acknowledge it or even offer a simple greeting. She also did not take my name for the order, which is unusual for Starbucks. When my friend asked if Michelle could dispose of a used gift card, she curtly responded that we could do it ourselves. This lack of courtesy and professionalism was surprising and made us feel unwelcome. Additionally, the quality of the drinks was disappointing. I ordered my usual Iced Lavender Cream Oatmilk Matcha , but this time it was watery, not thick like it used to be, lacked the signature lavender cream topping, and tasted bland. When I inquired about it, the staff simply insisted the cream was included without offering to remake the drink or address my concerns. Overall, the service and product quality have declined significantly. Based on this experience, I do not plan...