Starbucks — Restaurant in Los Angeles

I went to this Starbucks for my normal Nitro Cold Brew order the past 2 days.

Yesterday, I inconveniently got there when their water was shut off, but the manager (I think?) handled the situation very well, and I waited a few minutes for them to reopen. Overall, inconvenient situation but very pleasant experience thanks to the customer service.

For context on the story I'm about to tell, my order is always a "light splash" of sweet cream for the Nitro, and every Starbucks is WILDLY inconsistent at making this. Whether the nitro ends up kinda warm because it's the first pour, or they add way too much sweet cream, it's a crapshoot every time. Some Starbucks even squirt vanilla syrup in it and they tell you you're wrong if you say "please no."

Today, the manager dude made my Nitro. He actually stopped to ask if he poured the right amount of nitro so he could make sure the sweet cream proportions were to my liking.

Somehow, I've never been asked this in the 100+ nitro's I've ordered. That moment alone made my day, and I'm leaving a tip and review literally 10...

Decent as far as Starbucks restaurants go. Doesn't attract the best crowd and it seems to affect the attitude of some (but not all) employees.

Crowd type (no effect on my rating): typical equity refugee transplants that led to the controversial gentrification of Echo Park/Silverlake. Expect a lot of pretentiousness and snobbery.

Why 4 stars: employee attitude not wholly consistent, awkward interior layout and placement of the shop (including terrible parking, not entirely Starbucks' fault), lack of indoor seating compared to other Starbucks. Good order speed to make up for the hassle in...

I always do online pick up, the one time I decide to walk in sit down and wait for a friend, I’m immediately harassed to order or leave. Informed the barista I will order as soon as the rest of my party arrives. He wasted no time and confronting us as soon as they walk up and sat down. Terrible services terrible attitude. Not friendly at all. Even if that’s your policy, you should always greet yourself and ask if u can help with anything before threatening to ask...