Starbucks — Restaurant in Los Angeles

This place should win as thee worst Starbucks everrrrr...

So I went to this Starbucks once, and once was already enough. I walked up to the kiosk, and asked the girl for a short decaf. The girl looked at me as if I was speaking Swahili, and my "complicated" order obviously confused her; so she consulted her manager. After I received my coffee, I needed to use the restroom. I waited and waited, because as I tried to open the door, it clearly seemed locked. After waiting over 20 minutes, I noticed nobody ever came out. So I overheard a guy asking the barrista at the kiosk about the toilet, and she said the door is really hard to open, and to give the door a really hard kick. So he went in while I continued to wait. I went to sit down, and when he got out, I ran over there, and found the door was completely sealed shut, after several attempts to use my entire bodyweight to open it. Next thing I knew, my phone died, so I looked for an outlet, to plug in my charger. NO OUTLET! I asked the barrista and she said they didn't have any! Whaaaat? A Starbucks with no outlets?! Never heard that before! I didn't get it; ok, they were a drive through, but there were at least 8 outdoor tables, many with awnings, so clearly people do sit and chill there, and I'm sure some use their phones/ computers etc. No outlets!! Blew my mind. This Starbucks is a joke. Its loaded with inconveniences; incompetent barristas who have never heard of decaf coffee, a restroom door that requires a demolition to open it, and no bloody outlets to recharge devices. Won't be back anytime soon,...

Second Starbucks to refuse bathroom. First one was when I was 5 or 7 months pregnant. I even clarified that they were residing the bathroom to a pregnant lady with diabetes. They told me to pay first. That was 2 years ago. I haven’t had an issue after that until last week. My 4 year old had to pee badly. I figured Starbucks so we can get drink and cake pops after. They refused the bathroom for my 4 year old asking to order and pay first. I told them he couldn’t hold it. He’s 4!!! They said it policy. I can’t believe that a company would have this police towards children and pregnant woman. Then I called to place a complaint the representative was short and kept repeating it was policy. I asked for a manger. He said I don’t have one. I said you don’t have a manager? Then a higher up. He said I have a supervisor. Beyond defensive no compassion. The supervisor was sweet and apologetic. She said they would call me back 2-3 day to get more info and nothing. Disappointed this company is so busy worrying about inclusion but disregard mothers...

This starbucks location is the worst. No customer service. I place an order and the raggedy barista acts like I'm bothering her and her conversation. Um loser, starbucks is customer service! If you don't like the work figure it out! I'm asking a question and she's dismissisve. Being rude and condescending is not necessary. I dont care if my and other customers presence bothers you, call your momma, get a clue and get it together! I give zero F's if you feel a way, YOU applied for this work which is service oriented. As a former Barista, this behavior is unacceptable. It's not my or any customers fault that you have made poor life choices. Get those orders promptly and correctly and provide professional service to allll customers. YOU applied for this job, don't like...